Revenue Cycle Performance Specialist - Project Management/Process Improvement

Community Health Network • Indianapolis, IN

15h • Hybrid

About The Position

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference Revenue Cycle Performance Specialist is responsible for operationalizing and maintaining successful education programs for Community Health Network, as well as researching and aligning educational resources with strategic focus areas. The Specialist is a key communicator and contributor in the discovery and implementation of process improvements to support the mission, vision, and values of Community Health Network. In addition to these responsibilities, the Specialist will lead and support project management initiatives related to revenue cycle operations, specifically with Health Information Management (HIM), ensuring timely execution of deliverables, stakeholder alignment, and adherence to best practices. This role will also drive continuous process improvement efforts, utilizing methodologies to identify inefficiencies, streamline workflows, and enhance overall performance. Revenue Cycle Performance Specialists work closely with the Network Analytics team to monitor key performance indicators through reporting and analysis to assist in identifying trends, driving change, and promoting training initiatives. The Specialist will carry out their role through participation at various levels, serving as a point person for revenue cycle functions across Community Health Network. This role will collaborate with operational leaders and Finance, serving as a liaison between the various sites of care and the Cooperative Business Office, while keeping the Education Manager and Analytics Education Executive Director apprised of results. The Specialist will collaborate with others to identify best practices using data to prioritize and foster solutions for the highest level of revenue cycle efficiency and excellence.

Requirements

• Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward training others.
• Bachelor’s degree in business, healthcare management, education, or related field preferred.
• In lieu of a bachelor’s degree, at least eight years of experience is required.
• Four (4) years of relevant experience required project management and process improvement initiatives.
• Experience with Epic EMR strongly preferred.

Nice To Haves

• AAPC, AHIMA, NAHAM, HBI, and other relevant certifications are a plus.
• Project Management Professional (PMP) certification and/or Lean Six Sigma certification strongly preferred.

Responsibilities

• Responsible for operationalizing and maintaining successful education programs for Community Health Network
• Key communicator and contributor in the discovery and implementation of process improvements
• Lead and support project management initiatives related to revenue cycle operations, specifically with Health Information Management (HIM)
• Drive continuous process improvement efforts, utilizing methodologies to identify inefficiencies, streamline workflows, and enhance overall performance
• Work closely with the Network Analytics team to monitor key performance indicators through reporting and analysis
• Serve as a point person for revenue cycle functions across Community Health Network
• Collaborate with operational leaders and Finance, serving as a liaison between the various sites of care and the Cooperative Business Office
• Collaborate with others to identify best practices using data to prioritize and foster solutions for the highest level of revenue cycle efficiency and excellence

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees