Revenue Cycle Payment Poster (Onsite)

Proliance SurgeonsSeattle, WA
4dOnsite

About The Position

The Revenue Cycle Payment Poster is a valued member of the Revenue Cycle team. This role provides basic clerical support to the unit/team/department and provides payment and denial posting along with other revenue cycle functions. Schedule Monday-Friday, onsite

Requirements

  • High School diploma or GED
  • Minimum 1-3 years medical billing experience
  • Superior customer service skills
  • Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff
  • Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
  • Using time efficiently, with meticulous attention to detail, accuracy and completion
  • Ability to manage multiple factors for the best result
  • Resourcefulness in addressing first level problems and tenacity to see things through to solution
  • Ability to remove oneself personally from given situations, remaining objective
  • Able to adapt to change, delays or unexpected events while maintaining a positive mindset
  • Clear oral and written communication
  • Ability to provide feedback to improve performance
  • Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision

Nice To Haves

  • NextGen and Amkai experience is a plus

Responsibilities

  • Open, distribute and scan daily incoming revenue cycle mail
  • Navigate within Proliance Surgeons billing systems
  • Review and investigate all returned mail for appropriate forwarding address
  • Accurately posts payments and/or denials via ERA and paper remits
  • Accurately records denials with appropriate reason codes
  • Runs daily deposit reports
  • Pull online and lockbox deposits and post daily
  • Research unidentified payments and/or recoupments to determine appropriate resolution
  • Research credit accounts and validate accuracy prior to processing refunds or adjustments
  • Review Payer initiated refund requests to determine appropriateness of refund and escalate or refund following policy.
  • Acts a liaison between corporate office and care centers regarding payments
  • Other duties as assigned
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