REVENUE CYCLE MANAGER

Humboldt County Memorial Hospital•Humboldt, IA

About The Position

We are seeking a Revenue Cycle Manager to lead and optimize registration, insurance verification, coding, billing, collections, and A/R functions while overseeing the Patient Access, Health Information, and Business Office teams. If you're a strategic thinker with strong analytical and leadership skills, this is could be your opportunity to ensure smooth operations and make a meaningful impact within a mission‑driven organization. Full-time benefits: IPERS, Health, Vision, Dental, Life Insurance and Long Term Disability. PTO accrual begins first day of work. The Revenue Cycle Manager is responsible for planning, overseeing, and optimizing all functions across the revenue cycle, including patient registration, insurance verification, coding, billing, collections, and accounts receivable management. The role uses strong analytical skills to interpret financial and operational data, support strategic planning, and improve departmental performance. Effective leadership and communication are essential to guide diverse teams, ensure compliance with healthcare regulations, and maintain accurate and efficient billing processes.

Requirements

Associate of Arts Degree
Three years in a related field preferred
Proven leadership experience, preferably within a healthcare organization.
Strong analytical, leadership, communication, and problem‑solving skills
Knowledge of healthcare regulations, payer rules, and coding requirements
Proficiency with EHR and revenue cycle software preferred
Ability to delegate, collaborate, and maintain high professional integrity

Nice To Haves

Bachelor's degree in business or healthcare
Significant healthcare experience may substitute for formal education

Responsibilities

Lead and manage all aspects of the revenue cycle, including registration, verification, coding, billing, collections, and A/R management
Oversee cash management, patient accounts, denials, and financial assistance processes
Coordinate charge capture, insurance follow-up, and reimbursement analysis
Review insurance contracts and communicate concerns to the CFO & CEO
Identify and resolve revenue cycle issues and process bottlenecks
Develop and implement policies and procedures to meet regulatory and payer requirements
Ensure departmental compliance with healthcare regulations and organizational standards
Analyze performance metrics and financial reports to identify trends and improvement opportunities
Drive initiatives to reduce claim denials, improve coding accuracy, and accelerate cash collections
Monitor productivity, staffing levels, and resource utilization
Collaborate with IT and clinical teams to optimize EHR and revenue cycle software systems
Support the HCMH mission, philosophy, goals, and Promise Statement
Establish departmental priorities with senior leadership
Prepare and present regular revenue cycle performance reports to senior leadership
Participate in management meetings and leadership education
Provide leadership, training, coaching, and development for business office staff
Recruit, train, evaluate, and mentor employees; conduct meetings and daily huddles
Manage relationships with payers, vendors, and external partners to resolve billing issues and improve reimbursement processes
Maintain a professional appearance and uphold department confidentiality
Interact with others with respect and courtesy
Follow all policies, procedures, and safety practices
Complete documentation timely and attend required meetings
Support organizational mission, vision, and values; assist with orientation of new staff
Use word processing, spreadsheets, databases, and hospital software tools as required