Revenue Cycle Management Analyst - TGH Imaging Revenue Cycle Management
About The Position
Under the direction of the Revenue Cycle Management Administrator, performs functions involved in the support of the Revenue Cycle Management Team and their associated vendors which includes but is not limited to: • Develops and delivers various financial and data analytics to leadership for strategic decision making. • Demonstrates the ability to conceptualize and develop ad-hoc reports to conduct data analysis and validation. • Interpreting data and making comparative analyzes. • Review and follow-up on assigned billing inquiry Smart Sheet work queues • Maintaining revenue cycle management documents (contracts, agreements, etc.). • Providing customer service to patients with escalated billing issues. • Processing revenue cycle management correspondences. • Is consistent, dependable, and accurate in carrying out responsibilities to a successful conclusion. • Clearly understands purpose, objectives, practices, and procedures of the department. • Performs other tasks that may be assigned by management. • Responsible for performing job duties in accordance with the mission, vision and value of TGH Imaging Powered by Tower.
Requirements
- High school graduate or GED
- Bachelor’s degree, preferably in Finance, Healthcare Administration, Business Administration or related field.
- Two (2) years’ experience in a financial or decision support analyst role preferred.
- Healthcare experience preferred.
- Proficiency with computer-based analytical and reporting tools including Microsoft Excel and Access.
- Experience with data/decision support systems preferred.
- Experience with Imagine, EPIC, and QlikSense preferred.
- Experience with creating presentations in Microsoft PowerPoint.
- Team work & management skills
- Excellent oral and written communication skills
- Skill in completing job functions in a timely manner
- Ability to communicate clearly in person and over the phone to establish/maintain cooperative relationships with all team members and executives
- Ability to read, understand, and follow oral and written instructions
- Ability to multi-task
Responsibilities
- Developing and delivering various financial and data analytics to leadership for strategic decision making.
- Researching PDFW, billing issue, and other Work-Queue/Smartsheet as assigned to satisfy account/exam needs and submit supporting information for billing company to file claims.
- Coordinating with clinic supervisors and managers to ensure that Revenue Cycle requests are followed up on and completed.
- Process incoming billing related mail/fax communications.
- Customer Service Duties to assist patients who call with escalated billing related questions and escalate when appropriate to the appropriate party.
- Participate in ongoing vendor management meetings
- Maintaining Medicare NCD and LCD lists
- Maintaining and updating RCM Documentation
- Any and all other duties requested by the Revenue Cycle Management Administrator
- Efficiently and effectively interact with many different departments and team members: RCM, RCM Vendors, Finance, RIS, and IT Departments.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
