Revenue Cycle Financial Services Supervisor - Manning - Billing and AR

El Rio Community Health Center•Tucson, AZ

1d•$28 - $39

About The Position

The Revenue Cycle Financial Services Supervisor is responsible for the direct supervision of billing, collections, and cash posting of all patient services. This position also oversees employee productivity and ongoing improvement of key revenue cycle indicators and compliance with third-party payer regulations. These revenue cycle key indicators include but are not limited to: accounts receivable days, cash collections goals and posting, bad debt, denials, underpayment recovery, and contract management activities related to patient account management

Requirements

Associates Degree in a Finance or Data related field from an accredited college or university.
Three (3) years of supervisory experience; preferably in a billing or coding environment.
Five (5) years’ of experience Accounts Receivable experience or Cash Management experience preferably with a Federally Qualified Health Center. .
Strong working knowledge of accounting/business principles, revenue cycle management, applicable Federal and State laws and regulations, Medicare and Medicaid rules and regulations, all aspects of third-party reimbursement policies and practices
If applicable, equivalent combination of education and experience may be considered, and must be directly related to the functions and responsibilities of the job.
Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
Employees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.

Nice To Haves

Bachelors Degree in a Finance or Data related field from an accredited college or university.
Working experience with EPIC Reporting tools
Working experience with Electronic Health Record (EHR) systems, preferably Epic.
Five (5) years’ supervisory experience; preferably in a healthcare environment
Seven (7) years’ progressive experience in a revenue cycle or coding environment.
Bilingual (English/Spanish) with the ability to speak, read and write in both languages.

Responsibilities

Provides operational direction for all activities related to billing, and collections and posting of accounts receivables, ensuring processes are efficient and timely
Routinely monitors reimbursement patterns and investigate any cash-flow issues for needed corrective actions to assure timely collection of accounts and achievement of established department goals
Monitors unbilled account reports to determine and implement necessary actions required to minimize the number and the dollar-value of accounts being held for statement production
Reconciles cash collections to the general ledger daily, weekly and monthly as appropriate.
Evaluates all employees during annual performance evaluations provides feedback to team members s
Works with Operations Trainer and Managers to ensure training around proper entry for patient registration and other data to ensure all information is collected that is needed for billing
Maintains knowledge of current regulations and policies of Federal, State and private payers; keeps impacted departments informed of changes, revisions, and updates
Stays abreast of the latest developments and trends in field of Patient Accounting by attending seminars/workshops and actively participating in interdisciplinary committees
Maintains confidentiality in all matters that include Patient Health Information and Employee Data
Works collaboratively with customers, other staff, team members
Promotes staff professionalism and performance with training and feedback.
Assists the manager in organizing, planning and implementing strategy
Maintains staff by recruiting, selecting, orienting and training employees; provides personal growth opportunities to staff.
Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position
Demonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.
Controls expenses by gathering and submitting budget information, scheduling expenditures, monitoring variances, and implementing corrective actions.
Completes operations by: Organizing workflow to accomplish established objectives Developing schedules Delegating responsibility Evaluating subordinates effectively Implementing productivity standards Resolving operations problems Maintaining reference manuals Administering necessary discipline