Revenue and Reservation Coordinator
About The Position
Work in a company where people truly believe in what they’re doing. At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends. Job Duties Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures. Responsible for supporting revenue strategy and reservations departments with administration of rate code builds, deploying ARI updates, generating reports, quality assurance of reservation setup, processing reservation requests, communicating with operations departments to prepare for guest requests, supporting group reservations as needed, coordinating updates with corporate distribution and contact center, and supporting revenue strategy department with special projects. Minimum 1year of experience within revenue, distribution, front desk and/or reservations required. Come Work Here! Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE The OUTRIGGER Way It also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe. ABOUT OUTRIGGER RESORTS & HOTELS For more than 75 years, OUTRIGGER has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Come Be Here’ with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program – a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER’s multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER®, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton®. Find out more at OUTRIGGER.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter. Work in a company where people truly believe in what they’re doing. We invite you to come work here, email us at [email protected].
Requirements
- Minimum 1year of experience within revenue, distribution, front desk and/or reservations required.
Responsibilities
- Assisting guests in accordance with Outrigger policies and procedures.
- Supporting revenue strategy and reservations departments with administration of rate code builds
- Deploying ARI updates
- Generating reports
- Quality assurance of reservation setup
- Processing reservation requests
- Communicating with operations departments to prepare for guest requests
- Supporting group reservations as needed
- Coordinating updates with corporate distribution and contact center
- Supporting revenue strategy department with special projects
Benefits
- Health Insurance (Dental, Medical, Prescription, Vision)
- Paid Holidays, Sick, Vacation and Medical Leave
- Retirement Plan (401K)
- Recognition and Award Programs
- Employee Assistance Program
- Discounted Hotel Rates
- Opportunities for growth through our training and development programs!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
