Revenue and Billing Analyst II - Hybrid

Labcorp•Burlington, NC

2d•Hybrid

About The Position

Labcorp is seeking a Billing Analyst II (Revenue and Billing Analyst) to join our team in Burlington or Durham, NC! Hours: Monday - Friday 8am to 5pm EST Worksite Location: Hybrid (This hybrid position offers a balanced schedule of three in-office workdays at our Burlington or Durham, NC locations and two remote workdays per week, supporting both collaboration and flexibility. Responsibilities Development of strategies aimed at reducing Addressable bad debt, including benchmarking Partner with internal and external stakeholders to implement process improvements to address clients with high bad debt or revenue write off experience Interfacing with the client and/or Sales to address outstanding, past due client balances and obtaining billing information for items moved to third parties Provide billing training to phlebotomists, Sales, and clients to ensure correct billing and prompt payment Training Work with clients and divisional employees to resolve billing issues to increase cash and reduce bad debt. Work with eClaims Assist/RPI to analyze the accounts with high volume specimen information requests Conduct comprehensive client audits to assess denials to drive reduction of addressable bad debt and improve the overall financial performance of the division Conduct comprehensive billing business reviews Act as liaison between Division and Revenue Cycle Management Analyzes third party billing procedures, policies and results Assist in determining best options to reduce Addressable Bad Debt by reviewing key indicators Assist in determining best options to improve Revenue by reviewing key indicators Analyzes client AR for delinquency Discuss cause of delinquency with Sales and work through issues to resolve outstanding balances Complete special projects as required, collaborating with cross-functional teams At Labcorp, you are part of a journey to accelerate life-changing healthcare breakthroughs and improve the delivery of care for all. You’ll be inspired to discover more, develop new skills, and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s embrace possibilities and change lives! This empowered and valued employee will help deliver exemplary customer experiences through innovation and continuous improvement. The Revenue and Billing Analyst plays a key role in strengthening Labcorp’s financial performance by driving strategies that reduce bad debt, improve billing processes, and enhance revenue outcomes. This role partners across teams and directly with clients to resolve billing challenges, conduct audits, and implement meaningful process improvements.

Requirements

Bachelor's Degree with 3 years or more Healthcare Billing experience or Associates Degree with 5 years or more Healthcare Billing experience or High School Diploma or GED equivalent with 7 years Healthcare Billing experience
3 years or more of experience with healthcare billing analysis or healthcare billing reporting
Collaborates across diverse teams at various organization levels
Strong written and verbal communication
Discusses root cause analysis and provide possible resolution for issues
Handles highly confidential information with professionalism
Innovates and implements strategic initiatives independently, with minimal direction from management
Knowledgeable in all areas of Revenue Cycle Management (Billing) and Accounts Receivable processes
Strong organization, follow-up, and time management skills
Thrives in fast-paced environments with the ability to manage multiple high-impact initiatives
Ability to effectively communicate with colleagues and clients across diverse geographic locations through virtual communication means

Nice To Haves

5 years Analyst healthcare billing Analyst
5 years Credit or Accounts Receivable
3 years Medical Diagnostic Laboratory industry

Responsibilities

Development of strategies aimed at reducing Addressable bad debt, including benchmarking
Partner with internal and external stakeholders to implement process improvements to address clients with high bad debt or revenue write off experience
Interfacing with the client and/or Sales to address outstanding, past due client balances and obtaining billing information for items moved to third parties
Provide billing training to phlebotomists, Sales, and clients to ensure correct billing and prompt payment Training
Work with clients and divisional employees to resolve billing issues to increase cash and reduce bad debt.
Work with eClaims Assist/RPI to analyze the accounts with high volume specimen information requests
Conduct comprehensive client audits to assess denials to drive reduction of addressable bad debt and improve the overall financial performance of the division
Conduct comprehensive billing business reviews
Act as liaison between Division and Revenue Cycle Management
Analyzes third party billing procedures, policies and results
Assist in determining best options to reduce Addressable Bad Debt by reviewing key indicators
Assist in determining best options to improve Revenue by reviewing key indicators
Analyzes client AR for delinquency
Discuss cause of delinquency with Sales and work through issues to resolve outstanding balances
Complete special projects as required, collaborating with cross-functional teams

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

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