Revenue Analyst

Customs Goods•Los Angeles, CA

12h

About The Position

The Revenue Analyst supports a nationwide 3PL’s Centralized Examination Station (C.E.S.) operations by overseeing revenue integrity, billing accuracy, and cash application processes within a CBP-regulated environment. This role is responsible for ensuring accurate B2B and B2C guarantee of charges, validating customer invoices, driving payment follow-through, monitoring pending master airway bills (MAWBs), reviewing and managing consolidation billing, and ensuring proper posting of payments. Operating within a CBP C.E.S. facility managed by the 3PL, the Revenue Analyst partners closely with operations, customs compliance, accounting, and customer service teams to safeguard revenue, improve cash flow, and maintain audit-ready documentation aligned with contractual agreements and regulatory requirements.

Requirements

Education: Bachelor’s degree in Finance, Accounting, Supply Chain Management, Logistics, Business Administration, or related field preferred; equivalent relevant experience may be considered.
Experience: 5+ years of experience in revenue management, logistics billing, freight forwarding finance, or 3PL accounting.
Experience working in a CBP-regulated environment, C.E.S. facility, bonded warehouse, or international air freight operations strongly preferred.
Strong understanding of: B2B and B2C billing structures Master Airway Bills (MAWBs) and air freight documentation Consolidation billing processes Accessorial and regulatory-driven charges Accounts receivable and cash application processes
Proven experience reviewing contracts, rate agreements, and customer billing terms.
Proficiency in Excel and ERP, WMS, TMS, or freight forwarding systems.
Strong analytical skills with high attention to detail in high-volume transactional environments.
Demonstrate to comply with Custom Goods’ Core Behaviors: Servant Leadership Passion for Excellence Integrity Resilient Intense Safety Focus Trust

Responsibilities

Review and validate B2B and B2C guarantee of charges to ensure services, storage, exams, handling, and accessorials are billed in accordance with customer agreements and CBP-driven activities.
Audit and approve customer invoices related to C.E.S., bonded warehouse, air freight, and regulated logistics operations.
Monitor and follow up on pending Master Airway Bills (MAWBs) to ensure timely billing, revenue recognition, and documentation completion.
Review, validate, and drive pending consolidations to ensure all shipments are accurately rated, invoiced, and closed within required timelines.
Oversee payment follow-through processes, including proactive outreach to customers for outstanding balances and discrepancy resolution.
Verify and reconcile posted payments against open invoices; investigate and resolve short-pays, overpayments, unapplied cash, and billing disputes.
Partner with operations to confirm charge capture for exams, storage, labeling, handling, x-ray, intensive exams, and other C.E.S.-related services.
Ensure revenue recognition aligns with contractual terms, service completion milestones, and regulatory requirements.
Identify revenue leakage, missed billable events, delayed invoicing, or misapplied charges; implement corrective action.
Maintain detailed revenue tracking logs documenting billing status, aging trends, dispute resolution, and root cause analysis.
Support month-end close by reconciling revenue accounts, deferred revenue, and unbilled shipments.
Collaborate with finance and leadership to analyze revenue trends, DSO (Days Sales Outstanding), aging reports, and operational billing performance.
Support internal and external audits by providing documentation related to CBP-regulated movements, invoicing, consolidations, and payment application.
Drive continuous improvement initiatives focused on billing cycle time, consolidation accuracy, and cash flow optimization.