Returns Processing Clerk

Meijer•Detroit, MI

23h

About The Position

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community! Meijer Rewards Weekly pay Scheduling flexibility Paid parental leave Paid education assistance Team member discount Development programs for advancement and career growth Please review the job profile below and apply today! Join a community. Build a career. We are searching for a new member of the Meijer family! When you join us as a Food Clerk, you will provide customers with exceptional product knowledge, efficient service, and a friendly attitude. You will play a vital role in keeping our store running smoothly and having a positive impact on the community we serve. Sound good to you? Join us! Meijer starts with me. It's not just a brand name, it’s a family name. Founded by Hendrik and Gezina Meijer and their children in 1934, Meijer treats our Team Members like they’re a part of our family. We want to see them happy, growing, and successful. That’s why our Team Members say, "Meijer starts with me.” Sound like the place for you? Join us. Who are we a good fit for? We love working with talented people but more than that, we look for team members who thrive in a collaborative environment and want to help us build on our family culture. Meijer is a great place for you if you want a job that’s more than a paycheck and a career that plays an important role in your community.

Requirements

You are detail-oriented and organized.
Strong listening and communications skills, face-to-face and virtually.
Willingness to learn or existing familiarity with job-specific technology.
Problem-solving competence and eagerness to troubleshoot when necessary.
Process-driven with ability to follow procedures in an organized and efficient way.
Ability to stay calm while working in a fast-paced environment.
Desire to work with customers on a consistent basis.
Ability to lift, carry, push, pull, bend, and twist while handling product.
Ability to stand for long periods of time.

Responsibilities

Process all damaged, recalled, returned, and reclamation merchandise accurately and within required timelines
Execute damages and recall processing using approved systems and applications (including mPI and OSP Salvage workflows)
Transport and stage merchandise to designated salvage, reclamation, or outbound areas according to procedure
Prepare, label, and document transfers, ensuring paperwork accuracy and compliance
Maintain organization, cleanliness, and safety standards in salvage and receiving areas
Ensure hazardous and regulated items are handled according to policy
Partner with leadership and Asset Protection to support shrink reduction and throw mitigation efforts
Communicate effectively regarding salvage volume, issues, and priorities
Support DSD and receiving functions as assigned, ensuring vendor and product flow accuracy
Follow all company safety, compliance, and operational guidelines
Build rapport with customers.
Display a friendly and outgoing attitude through good eye contact and body language.
Respond to customer questions in an effective manner.
Stock product and maintain product displays according to merchandising standards.
Utilize technology to complete activities and tasks.
Follow safety and sanitation procedures to ensure quality service and products for our customers.