Returns Coordinator/Receiver

The Eastwood CompanyPottstown, PA
2dOnsite

About The Position

The Eastwood Company is seeking a detail-oriented and organized Returns Coordinator/Receiver to join our team. This role is responsible for handling the returns process while being a member of our receiving team, ensuring accuracy and efficiency while maintaining clear communication across departments. The ideal candidate will have strong technical skills, equipment handling experience, and a commitment to high standards of accuracy and collaboration.

Requirements

  • Proven experience in receiving and returns processing
  • Familiarity with enterprise/business software for inventory and returns management.
  • Experience operating material handling equipment (e.g., forklifts, pallet jacks).
  • Strong communication skills, with proficiency in MS Outlook, MS Teams, or similar tools
  • Effective use and understanding of computer systems designed to track inventory movement
  • Exceptional attention to detail and organizational skills
  • Ability to collaborate effectively across departments
  • Ability to operate power equipment
  • Ability to lift and move heavy items as needed (up to 50 lbs)
  • Flexibility to work in a dynamic environment with shifting priorities

Nice To Haves

  • Knowledge of inventory management systems or ERP software
  • Prior experience in a fast-paced warehouse or logistics environment

Responsibilities

  • Efficiently receive incoming shipments and process returns, ensuring all items are accurately logged and handled per company procedures.
  • Utilize enterprise/business software to process receipts and returns, maintaining accurate records in the system.
  • Safely operate equipment such as forklifts, pallet jacks, or other tools required for receiving and handling inventory.
  • Collaborate with other departments to coordinate returns, resolve discrepancies, and ensure smooth operations.
  • Maintain high accuracy in inventory tracking, documentation, and quality control checks.
  • Use tools like MS Outlook, MS Teams, or equivalent platforms to communicate updates, issues, and statuses effectively.
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