Returns Associate

Oxford IndustriesLyons, GA
1d

About The Position

At Oxford, we own brands that evoke happiness ... from the relaxed island lifestyle of Tommy Bahama, to the sunny optimism of Lilly Pulitzer and bohemian spirit of Johnny Was ... because being happy never goes out of style. We offer competitive benefits packages which may include generous vacation policy, health and wellness coverage, 401k with company match, discounted stock purchasing, options for education reimbursement, and amazing product discounts! We value work-life balance and offer a flexible corporate office environment. About the Role: To check and key all Customer returns into the system. Purpose of Position To check and key all Customer returns into the system.

Requirements

  • High School Diploma or equivalent work experience.
  • Generally, 6+ months of relevant work experience preferred, but not required.
  • Listens and gets clarification
  • Observes safety procedures, reports potentially unsafe conditions, uses equipment and materials properly
  • Must be accuracy and thorough
  • Must have good knowledge of reprocessing work
  • Must be able to work efficiently
  • Is consistently at work and on time
  • Good interpersonal skills
  • Must be available to travel as needed within and outside of the US
  • Required Lift and/or move up to (lbs): 50
  • Frequency: Frequently
  • Bending/stooping/kneeling required: Required
  • Frequency: Frequently
  • Routine standing (approximate hrs per day): 8
  • Requires use of hands, arms, feet and legs

Responsibilities

  • Receive and inspect returned goods for damage, defects, or discrepancies.
  • Verify return authorization and documentation.
  • Work with vendors on any questions or missing return authorizations.
  • Record return transactions in inventory or ERP systems.
  • Provide the vendor with all necessary details for input into their system.
  • Sort and categorize items for restocking, disposal, or repair.
  • Communicate with customer service and warehouse teams regarding return issues.
  • Assist with inventory counts and audits as needed.
  • Maintain cleanliness and organization of the returns area.
  • Follow safety procedures and company policies at all times.

Benefits

  • generous vacation policy
  • health and wellness coverage
  • 401k with company match
  • discounted stock purchasing
  • options for education reimbursement
  • amazing product discounts!
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