Returns Associate
About The Position
We are seeking a detail-oriented and motivated Returns Warehouse Associate to join our team. This position is crucial for maintaining efficient operation within our returns processing department. The ideal candidate will be responsible for processing returns, managing inventory, and ensuring that our customers receive exceptional service. About Us Three sisters from Los Angeles, California have come together to take the fashion world by storm, and rather affordably! What started as an idea, has morphed into the ultimate go-to place for fashion savvy women all around the world. Naked Wardrobe is an online store that is always on trend, and always fashion forward. We provide fabulous fashion, and the latest trends at an affordable price point. We design and produce in limited quantities to ensure that our styles are exclusive, and individualized for our clients. Naked Wardrobe is a fashion forward line created with the intention of celebrating women of all shapes and sizes. We pride ourselves on the ability to empower our clients to be confident and express their sense of style through the latest trends. Naked Wardrobe’s dedication to fashion, style, and making our clients look and feel great is thought out carefully with each piece that is hand selected and designed.
Requirements
- High school diploma or equivalent required; additional education or certifications in warehouse management is a plus.
- Previous experience in a warehouse or retail environment, preferably in a returns or inventory role.
- Strong attention to detail and ability to accurately complete paperwork.
- Proficient in using warehouse management software and Microsoft Office Suite.
- Excellent communication skills and the ability to work well in a team-oriented environment.
- Ability to lift heavy items (up to 50 lbs) and perform physical tasks as needed.
- Strong problem-solving skills and initiative to handle tasks with minimal supervision.
Responsibilities
- Process and inspect returned apparel items for damages or discrepancies according to company standards.
- Update and maintain accurate inventory records in our warehouse management system.
- Prepare items for restocking or refurbishing as necessary.
- Collaborate with the customer service team to address return-related inquiries and issues.
- Assist in organizing the warehouse space to optimize efficiency and workflow.
- Ensure proper handling and packaging of items to prevent damage during return shipments.
- Maintain a clean and organized work environment to comply with safety and operational standards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
