Return to Work & Claims Administration Policy Analyst (Operations & Policy Analyst 3)

State of Oregon • Lake Oswego, OR

1d • Hybrid

About The Position

The Department of Consumer and Business Services (DCBS) is a progressive business regulatory state agency dedicated to protecting and empowering Oregon's consumers and workers while maintaining a predictable yet innovative regulatory environment for businesses. DCBS administers state laws and rules governing workers' compensation, occupational safety and health, financial institutions, insurance companies, and building codes, and provides consumer protection and education programs. This specific position is within the Workers' Compensation Division (WCD), which administers, regulates, and enforces Oregon's workers' compensation system laws and rules. As one of seven analysts on the Policy Team, this role is committed to advancing a leading workers’ compensation system that ensures integrity and fairness. The analyst will work independently within a collaborative environment, sharing ideas and brainstorming solutions. The position serves as the Workers' Compensation Policy Analyst to the division administrator, deputy administrator, division policy manager, and division management team. It primarily supports the Audit unit, focusing on rules governing Claims Administration (OAR 436-060), and also supports the Employment Services Team (EST) with rules governing the Employer-at-Injury Program (OAR 436-105), the Preferred Worker Program (OAR 436-110), and Vocational Assistance to Injured Workers (OAR 436-120).

Requirements

• A bachelor's degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or a related degree and four years professional-level evaluative, analytical and planning work OR Any combination of experience and education equivalent to seven years professional-level evaluative, analytical and planning work
• Demonstrated skills and abilities to perform policy analysis, research, and grammatically correct writing
• Experience in researching complex issues and writing technical narratives that evaluate the strengths and weaknesses of options, and recommend action based on research findings
• Ability to provide guidance on the impact of board decisions and new or revised legislation to current policy and process
• Demonstrated ability to effectively communicate and collaborate with individuals and groups having divergent needs and points of view

Nice To Haves

• In-depth knowledge of Oregon Workers’ Compensation, particularly insurer responsibilities related to claims administration activities

Responsibilities

• Work in collaboration with the Audit and EST when developing rule issues
• Research complex issues and write technical narratives that evaluate the strengths and weaknesses of options, and recommend action based on research findings
• Draft issues documents related to new or revised Oregon administrative rules and concerns raised internal or from external partners, draft proposed rule language, and participate/facilitate internal and external rule advisory committee meetings
• Provide guidance on the impact of Workers’ Compensation Board (board) decisions, case law, and new or revised Oregon Revised Statutes to current policy and process
• Build and maintain constructive and cooperative working relationships with division managers and employees based on mutual trust and respect
• Provide consultation and technical guidance to division management

Benefits

• Rewarding work in a productive and creative environment
• Colleagues who are passionate about public service
• Work/life balance
• 11 paid holidays a year
• Competitive benefits package
• Advancement and learning opportunities that will help grow your career with the State of Oregon
• Possible eligibility for the Public Service Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level