Retirement Plan Services Senior Associate

Hightower•Downers Grove, IL

20h•$70,000 - $80,000•Hybrid

About The Position

Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA). Our Retirement Solutions team empowers businesses to deliver stronger outcomes for their employees by providing specialized guidance across every critical area of qualified plan management. With more than 30 years of experience, we understand what small‑ and mid‑sized business owners, executives, and employees expect from their retirement programs and we meet those needs with a personalized, advisor‑led approach. Being an extension of our client’s team, we improve and integrate all aspects of their retirement plan through a comprehensive, five-part service model. This unified structure reduces complexity, eliminates the need for multiple vendors, and helps enhance the overall experience for plan participants.

Requirements

Bachelor's degree or equivalent professional experience
Experience working with trust accounting, custodial operations, or retirement plan operations
Experience with Microsoft Office applications
Experience using Relius or similar retirement plan administration/recordkeeping systems
Accuracy when completing transactional and reconciliation work
Document procedures and update operational checklists
Analyze data, identify discrepancies, and resolve issues
You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.

Responsibilities

Troubleshoot and address daily transactional or reconciliation issues of the RPS recordkeeping system and the trust accounting system/custodial platform
Upload sponsor payroll files to recordkeeping system and provide support to Plan Sponsors with the DVC process
Train Account Executive in DVC process to provide back-up
Provide back-up and assistance for the RPS participant distributions and understanding the 1099-R requirements and ERISA rules
Provide support for processing RPS year-end valuations/plan audits
Develop and perform ongoing quality control checks of transactions and accounts for RPS
Manage the Access database, maintaining the reports for the annual valuation process and retirement plan deadlines
Oversee processing of the quarterly RPS fees
Review of all RPS procedures and checklists, remove outdated procedures and update for new Recordkeeping and custodial environment
Understand the setup and maintenance of the client web product for the RPS recordkeeping system and help troubleshoot client access issues
Provide backup support for 1099R processes
Prepare daily cash and checking reconciliation between the bank and Trust Accounting System. Facilitate cash transfers between sponsors and HTCI and between custodians
Provide reports/holdings for RPS Account Reviews and multiple tasks

Benefits

Coverage on the first day of employment for medical, dental, and vision insurance
Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver)
Mother’s lounge onsite
Flexible PTO plan
In-office Monday through Thursday and work from home on Fridays
401k matching plan
HSA employer contributions
Student loan assistance
Pet insurance
Base salary of $70,000-$80,000 plus discretionary bonus (exact base salary amount will be dependent on experience)