Retirement Administrative Assistant

CeteraDallas, TX
6d$16 - $23Hybrid

About The Position

Cetera Financial Group is currently seeking a Retirement Admin Assistant in our Cetera TPA team for our company’s office located in either our Dallas, TX or Des Moines, IA offices. This is a unique opportunity to join our team to provide support for Cetera Financial Group under Strategy & Solutions.

Requirements

  • General knowledge of office management systems and procedures
  • Exceptional customer service skills a must (phone etiquette, etc.)
  • Proficiency in MS Office (Outlook, MS Excel and MS PowerPoint)
  • Excellent time management skills and the ability to prioritize work
  • Attention to detail and problem-solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task

Nice To Haves

  • Experience in the Qualified Pension Plan field a plus, but not required
  • Experience with DocuSign a plus, but not required

Responsibilities

  • Answer and direct phone calls to appropriate person or department
  • Monitor faxes incoming and outgoing
  • Assist Accounts Receivable – letter preparation and calling clients about past due invoices
  • Assist all internal departments with various clerical functions, report preparation and assigned projects
  • Prepare and send routine blast emails via Pension Pro
  • Maintain individual dashboard tasks assigned through Pension Pro
  • Retrieve annual report downloads from various record-keepers
  • Assist in the preparation of regularly scheduled monthly reports
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