Retention Specialist

Mountaire•Selbyville, DE

11h•Onsite

About The Position

Primary Purpose Coordinates and supports programs focused on new employee training and onboarding. Provides hands‑on guidance to new employees within the processing departments to help them meet expectations for safety, quality, yield, and customer satisfaction. Plays a key role in reducing absenteeism and turnover among employees within their first 90 days. Night Shift. Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we’ve operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance. Mountaire Overview Mountaire Corporation and its operating affiliate, Mountaire Farms Inc. (collectively, “Mountaire Farms” or “Mountaire”), are agricultural food production and processing companies providing competitive jobs to almost 10,000 dedicated employees at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that’s the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Requirements

High School Diploma or GED.
Two years of experience in a comparable role (training, coaching, or production support preferred).
Strong interpersonal and communication skills.
Demonstrated ability to teach, coach, and support employees with varying skill levels.
Patience, empathy, and the ability to build trust with new employees.

Nice To Haves

Bilingual preferred (Haitian Creole or Spanish) to support translation needs during onboarding and on the production floor.

Responsibilities

Assists new employees on the production floor as they transition into their roles, including tracking skill development and progress toward certification.
Monitors absenteeism for new hires, including conducting outreach when employees are absent.
Leads the new hire onboarding program, presenting during orientation and providing translation support as needed.
Participates in roundtable meetings and retention initiatives led by the Complex Human Resources Manager and Employee Relations Manager to improve engagement and reduce turnover.
Performs other duties as assigned to support training, onboarding, and employee success.