Retail - Skull Creek Dockside

SERG Restaurant Group • Hilton Head, SC

22h • Onsite

About The Position

This position is responsible for assisting the management team in driving sales through exceptional customer service. The role ensures a top-priority customer experience, develops and maintains customer relationships, and supports in-store event sourcing and execution. Key responsibilities also include leading email capture efforts, educating new associates on best practices, and managing the customer wish list to ensure timely notifications when products arrive. The associate helps foster a welcoming, fun, encouraging, and energetic environment for both crew and customers, and contributes to maintaining a clean and tidy store.

Requirements

• Excellent communication and interpersonal skills
• A friendly outgoing personality
• Ability to stand for long periods of time
• Ability to lift and move items weighing 30 lbs with assistance
• Must be eligible to work in the United States

Responsibilities

• Assisting the management team in driving sales through exceptional customer service
• Ensuring the customer experience and making service a top priority
• Developing and maintaining relationships with customers
• Supporting in-store event sourcing and execution
• Leading the store in email capture
• Educating new associates on best practices
• Ensuring the customer wish list is always current with customers being notified when product arrives
• Helping foster a welcoming, fun, encouraging and energetic crew and customer environment
• Helping maintain a clean and tidy store environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed