Retail Teller
About The Position
The Retail Teller is a frontline representative and the face of Heartland Bank and Trust within the communities we serve. The Retail Teller is an essential, service-oriented part of the retail team and is responsible for efficient and accurate processing of customer transactions. Provides excellent customer experiences while building and developing relationships. Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders. Heartland Banks mission is to create value for the customer, earn a profit for the Bank, and have fun doing it! At Heartland, employees have the opportunity to make a difference every day.
Requirements
- H.S. Diploma or GED preferred or equivalent combination of education and experience.
Responsibilities
- Facilitate an excellent customer experience, engaging customers by name, in a friendly and professional manner.
- Build and foster customer relationships by proactively identifying their needs and offering appropriate solutions.
- Knowledge of and ability to provide products and services available through the retail banking branch.
- Complete transactions accurately and efficiently, including cash handling.
- Comply with all policies and procedures to minimize the risk of fraud.
- Participate in various retail and bank projects as necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Credit Intermediation and Related Activities
Education Level
High school or GED
Number of Employees
501-1,000 employees
