Overnight Retail Team Member

Nouria•Manchester, NH

1d•Onsite

About The Position

Nouria Energy Corporation is a multi-generational family-owned wholesale fuel distributor, convenience store operator, and car wash operator in New England. They operate 150+ company-operated convenience store locations and are ranked within the top 50 largest convenience store chains and top 10 largest car wash chains in the country. The company is committed to hiring quality people and providing excellent customer service. Sales Associates are responsible for the proper and efficient operation of the station during their shift, ensuring profitability, growth, and meeting customer needs by providing best-in-class service.

Requirements

Must be 18 years of age or older
Read, understand, and write the English language at the eighth-grade level
Perform arithmetic calculations at the eighth-grade level in order to be able to make change, complete shift reports, and account for a variety of products during vendor check-in
Ability to validate Identification prior to selling tobacco and/or alcohol (as per required under regulations)
Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
Ability to remain calm and respond according to policies and procedures in any form of emergencies
Tolerate exposure to gasoline fumes and cleaning products
Ability to work in various temperature environments (coolers, outside in various weather conditions, and in the store)
Perform general housekeeping duties as needed

Responsibilities

Work a flexible schedule as needed
Communicate verbally and in writing with various management on store operations in a very quick timeline, especially any changes or items that may adversely affect the store’s operations
Interact with customers in a friendly, professional manner
Prepare a shift report at the end of the shift as per company guidelines
Provide the best customer experience to every customer
Greet every customer with a smile and sincere greeting
Suggest possible purchases to the customers and promote specials
Assume full responsibility for the execution of our customer service program at the site level
Minimize safety risks to employees, customers, and suppliers
Assure all environmental and hazardous material regulations are strictly enforced
Maintain safety and security of the store and document any accidents or incidents that occur
Manage the maintenance of the customer environment inside and around the perimeter of the store
Operate all assigned equipment safely and efficiently, supporting the implementation of the Safety and Health program
Promptly Report workplace accidents, injuries, incidents, or illnesses
Complete the new employee safety orientation procedure