Retail Team Member - 1st Shift

Twice Daily•Ozark, AL

19h•Onsite

About The Position

At Twice Daily & White Bison, we are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path. Twice Daily is continuing to build an amazing family of Team Members, and we want you to be the face of our company. We have been recognized as a top employer for the last six years in a row. Team Members are the engine of the company. We want your unique personality to ensure best in class service and food experiences for our guests. You are a motivated, energetic, outgoing, and reliable person who people want to come back and see. All team members are cross-trained and expected to be able to perform the functions of multiple position types during a given shift. Our parent, Tri Star Energy, is a growing, local, family-owned company with over 2.5K employees and nearly 200 locations, based in Nashville, TN. With Wholesale, Commercial, and Retail Convenience Store services, we are a premier convenience retailer and one of the leading fuel providers in the Southeast. Our retail brands are well known throughout the region for providing a differentiated food and fuel experience that is second to none for our #1 priority: our guests. Tri Star Energy’s mission is “To build lasting relationships by serving our community.” Our people are driven by our core values: Strive for Balance, Expect Achievement, Be a Servant Leader, Have Integrity, and Be Committed. Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

Requirements

18+
Clear communication
Able and willing to lift and stock inventory up to 50 pounds
Accountable
Reliable
Punctual
Team-first attitude
Coachable
Ability to stand on your feet during entire shift
Able to perform basic math functions

Nice To Haves

Prior C-Store, retail, food service, or customer service is greatly appreciated
Bilingual
Desire for personal and professional advancement
Shift flexibility
Weekend availability

Responsibilities

Put a smile on every guest’s face through executing your role to the best of your ability
Welcome every guest as they walk in the door
Build lasting relationships with every guest and get to know their needs
Treat every guest like they are the first guest of the day
Prepare food, sell food, or help guests find food items they are looking for, with responsibility for quality, safety, and efficiency of foodservice programs
Understand the needs of your teammates and guests, able to take action to find answers and solutions
Resolve issues with guests, making them want to come back again
Identify new and better ways of doing things and able to communicate them effectively
Provide a pristine environment for our guests in all areas
Uphold brand standards by keeping our promise to be Cleaner, Safer, and Friendlier than the competition
Read and react to the guests and store’s needs by being proactive and reactive in completing multiple tasks at the same time
Run a cash register
Stock shelves
Clean restrooms
Perform marketing promotions
Cultivate an exciting, fun environment from the time the guest walks in by personalizing every guest experience
Participate in the Made to Order program, being the bridge between the guest and the kitchen
Be a brand ambassador that champions the guest experience
Provide food and drink samples while exciting and educating our guests on current offerings and promotions
Problem-solve guest needs, such as guiding them to products, placing orders on our Made to Order kiosks, and enrolling them in Loyalty Programs
Maintain cleanliness of kitchen and kitchen equipment
Maintain sanitation, health, and safety standards in all work areas
Follow Brand Standards, adhering to recipe integrity, producing a consistent and Fresh All Day food offering
Have full oversight of all kitchen and food responsibilities, including ordering, product rotation, and inventory management
Learn how to create handcrafted beverages using the finest Swiss machinery, brewing specially selected beans from farmers across the world
Collect payments, make accurate change, maintain an accurate cash drawer