Retail Supervisor

Goodwill Northern New England • Portsmouth, NH

16d

About The Position

As a Retail Supervisor, you'll be a driving force in our business through your leadership and active engagement with associates and customers. Here's what you'll do:

Leadership: Actively connect with associates and customers, displaying
trustworthy and reliable qualities to help our store achieve its sales goals.
Team Management: Lead a team of associates, ensuring operational tasks and
procedures are executed smoothly. You'll also ensure opening and closing
routines are completed while keeping the customer at the center of everything
we do.
Career Growth: This position is a stepping-stone on your journey to becoming
an effective store leader. If you're looking to advance your retail career
with an organization that genuinely cares and makes a positive impact on the
community, the Goodwill team is the perfect place for you.

Requirements

• A positive, friendly attitude to set an example for your team.
• Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience.
• Mathematical and literacy skills to support your job duties.
• Flexibility to work evenings, weekends, and holidays, based on business needs.
• Computer literacy to complete your job duties.
• A high school diploma, GED, HiSET, or equivalent.
• A criminal background check that meets agency standards.
• A valid driver's license with a safe driving record and insurance meeting agency standards.

Nice To Haves

• An Associate's Degree.
• Computer experience, including reporting and Excel proficiency.
• CPR and First Aid Certification.
• Multilingual abilities are a plus.

Responsibilities

• Actively connect with associates and customers
• Display trustworthy and reliable qualities to help achieve sales goals
• Lead a team of associates
• Ensure operational tasks and procedures are executed smoothly
• Ensure opening and closing routines are completed
• Keep the customer at the center of everything

Benefits

• Medical, Vision, and Dental benefits
• Generous PTO Plan
• Paid Short- & Long-Term Disability.
• 403(b) retirement plan with employer match
• 50% Employee discount at Goodwill stores in ME, NH & VT
• Valuable job training with growth potential and more!
• life navigation services
• telehealth services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees