Retail Supervisor
About The Position
Located in the dynamic heart of the U.S., our hotel blends laid-back luxury with endless entertainment. With an outdoor resort-style pool, family-friendly activities, versatile meeting and event spaces, retail locations, and Margaritaville-inspired restaurants and bars, you'll create unforgettable experiences for our guests. Kansas City, celebrated by Travel + Leisure, the Wall Street Journal, and the New York Times, offers a rich array of outdoor activities, cultural attractions, sports venues, and major events. Join our high-energy team and help guests enjoy everything this growing city has to offer while embracing the Margaritaville state of mind. Apply now to be part of the Margaritaville Hotel Kansas City family and elevate your career to new heights! Are you a passionate, customer-focused individual with a knack for managing a vibrant gift shop environment? Look no further! We're thrilled to invite you to join our team as a Gift Shop Supervisor. As a key player in our guest experience team, you'll make lasting memories while enjoying an exciting work atmosphere. Ready to make our guests' stay unforgettable? Join us and be a part of the exceptional team that defines hospitality excellence. Your journey to a rewarding career starts here!
Requirements
- Proven experience in retail, preferably in a supervisory role.
- Strong communication skills and ability to lead a team.
- Customer-focused attitude with a keen eye for detail.
- Excellent organizational and time-management abilities.
- Proficient in using point-of-sale systems and basic computer skills.
- Flexibility to work weekends, evenings, and holidays as needed.
- High school diploma or equivalent
Nice To Haves
- Further education is a plus.
- Passion for creating a warm and welcoming shopping environment.
Responsibilities
- Lead and inspire the gift shop team to deliver exceptional customer service.
- Curate and maintain an appealing and well-organized product display.
- Manage inventory, reordering, and pricing to ensure optimal stock levels.
- Implement effective visual merchandising strategies to maximize sales.
- Collaborate with management to plan promotions, events, and marketing strategies.
- Handle guest inquiries, complaints, and ensure prompt issue resolution.
- Maintain cleanliness, orderliness, and compliance with safety standards.
- Foster a positive and dynamic atmosphere to encourage team growth.
Benefits
- Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.
- A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company.
- In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
- In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
