Retail Supervisor | Seasonal Part-Time | Salt River Fields

Oak View Group•Scottsdale, AZ

6d•$20 - $22

About The Position

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet . Position Summary The Retail Supervisor is responsible for assisting with the team shops’ product management, inventory and product displays as well as processing payments using our point-of-sale system in a retail environment. Their duties will include all duties of a Retail Sales Associate (such as tagging products, interacting with customers, scanning items for sale, guiding customer interactions on the floor and at the door) and additional responsibilities such as processing returns, opening the team shops, and directing the Merch Associates to their respective roles. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction, and independent decision-making skills are required. In light of the seasonal and event-driven nature of our business, the position will run from now until the beginning of April for the Spring Training season, with ability to return when event season begins again next Winter. Schedule varies depending on game time and attendance. This is a seasonal role from December 15, 2025 and will end on April 1, 2026. This role pays an hourly rate of $20.00-$22.00 This position will remain open until March 20, 2026. About the Venue Interested in working for Spring Training?! OVG Hospitality is the exclusive food, beverage, and merchandise provider for Salt River Fields - the home of the Arizona Diamondbacks and the Colorado Rockies!

Requirements

Retail sales experience preferred
Enthusiastic and upbeat personality
Must be able to work and thrive in a high paced, high transaction and high energy environment
Self-motivated, friendly, professional, responsible and dependable
Ability to work as a team player to accomplish store sales goals
Ability to communicate effectively in a timely manner with retail personnel and retail supervisors
Required to stand, crouch, kneel, lift and/or move up to 20 lbs., and climb ladders as needed
Must be able to work flexible hours, including nights, weekends, and holidays

Nice To Haves

Retail sales experience preferred

Responsibilities

Provide attentive and friendly customer service
Assist customers by answering questions and addressing concerns
Processing credit cards purchases and gift card sale transactions
Lift and move merchandise, including receiving and restocking merchandise, as necessary
Maintain merchandise presentation and housekeeping standards
Assist with receiving new product, ticketing, sizing and inventory
Maintain a friendly environment to encourage a positive customer experience
Contribute to the team's working environment by adhering to the company's policies and procedures
Communicate with retail personnel regarding any customer needs or issues
Additional responsibilities as assigned by Management