Seasonal Supervisor - Retail

Universal Studios Hollywood CityWalkLos Angeles, CA
17h

About The Position

Seasonal Supervisors guide teams during our busiest times, ensuring smooth operations and unforgettable guest experiences. You’ll take on real leadership responsibilities like training, scheduling, and problem-solving while building valuable skills for your future. These temporary roles during peak seasons are perfect for growing your career in a fast-paced, exciting environment.

Requirements

  • Ability to work in a fast-paced environment
  • Must be able to multitask
  • Excellent organization and time management skills
  • Excellent communication skills (oral, written, computer)
  • Approachable attitude
  • Remain calm under pressure and have patience
  • Ability to maintain a high degree of professionalism
  • Attendance - TM must have 8 or below attendance points AND no more than a Written Warning 2 in the last 6 months
  • Variance - TM must have 7 or below variance points AND no more than a Final Written Warning in the last 6 months
  • Behavioral - No more than a Final Written Warning level discipline in the last 6 months
  • Probationary Status - TM must have passed or be within 75% Through probation during application/ selection and must have passed probation as of start date of role
  • Leadership - No removal from lead role in the last 6 months
  • Must be current USH Team Member
  • Must have full open availability

Nice To Haves

  • Previous leadership experience preferred

Responsibilities

  • Promote our Vision, Mission and Core Values
  • Demonstrates excellence in Guest Service Standards
  • Take proactive steps to ensure success
  • Create a fair, engaging and motivating environment
  • Meet the expectations and requirements of internal and external guests
  • Complete administrative functions
  • Able to understand and enforce department polices and procedures
  • Ability to work independently and resolve conflicts
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