Retail Supervisor

Goodwill Industries of Central Texas • Austin, TX

47d

About The Position

Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control.

Requirements

• At least 1 year of supervisory experience.
• Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.)
• Ability to lift 35 pounds frequently.
• Work a flexible schedule in support of the store opening, production and closing operations.
• Ability to effectively communicate in English with customers and GCT associates.

Responsibilities

• Assist the store manager with the overall operation of the retail store.
• Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
• Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
• Supervise and train retail sales associates.
• Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Social Assistance
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees