Part-Time Retail Supervisor

Fjällräven North America•San Francisco, CA

29d•$20 - $23•Onsite

About The Position

At Fjällräven, our mission is to help people feel at home in nature. That means more than just great gear; it's about meaningful conversations, community connections, and a culture built around sustainability and curiosity. As a Retail Supervisor, you'll take on keyholder responsibilities and act as a shift lead on the sales floor: guiding teammates, supporting operations, and ensuring every guest interaction reflects the values we live by. Come walk with us.

Requirements

Prior experience in retail or customer service
Leadership skills with the ability to motivate and influence others by example
A track record of delivering exceptional customer service - you listen, connect, and go the extra mile to make guests feel valued
Strong communication, organizational, and time management skills
Passion for the outdoors, sustainability, and helping others connect with nature
Comfort with retail software systems or a willingness to learn (point-of-sale, inventory management, etc.)

Responsibilities

Lead by example on the sales floor, coaching teammates and driving performance
Deliver exceptional guest experiences through our GUIDE service standards, welcoming, educating, and inspiring guests to explore the outdoors with confidence
Open and close the store as a trusted keyholder, handling cash, store readiness, and daily transitions
Support daily operations including visual merchandising, inventory management, and stock accuracy
Promote sustainability in action, educating guests about programs like the Arctic Fox Initiative and modeling everyday stewardship
Engage with the local community, helping plan and participate in store events that align with our values and strengthen neighborhood connections