Retail Supervisor

Goodwill Industries of Central Texas•Cedar Park, TX

47d

About The Position

Retail Supervisors will assist management in the operation of the Goodwill retail store. This includes customer service, record keeping, cash management, facility operation, communications, merchandising, and inventory control.

Requirements

At least 1 year of supervisory experience.
Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.)
Ability to lift 35 pounds frequently.
Work a flexible schedule in support of the store opening, production and closing operations.
Ability to effectively communicate in English with customers and GCT associates.
Ability to sit or stand for eight hours.
Ability to bend and twist.
Ability to lift and carry 30 pounds with or without a reasonable accommodation.
Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
Ability to work in a confined area.
While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
Specific vision abilities required by this job include close vision requirements due to computer work.
Regular, predictable attendance is required as business demands dictate

Responsibilities

Assist the store manager with the overall operation of the retail store.
Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
Supervise and train retail sales associates.
Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.

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