Retail Supervisor in Training

Uniqlo • Newark, DE

1d • $18

About The Position

Reporting to the Store Manager, the Supervisor-In-Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Requirements

• High School Diploma or GED, Bachelor's Degree preferred
• Ability to train and develop a team with strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends
• Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality
• Have no more than two (2) days off in the same Monday-Sunday workweek.

Responsibilities

• Motivates their team to meet and exceed sales goals
• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
• Assists management to identify issues in the store
• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
• Follows all company policy and procedures & notifies management of any infractions
• Assists with special projects as assigned by management

Benefits

• Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
• Flexible spending and commuter benefits accounts
• 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date; 8 days of paid holidays and 1.5 times the employee’s regular rate for all hours worked on stated holidays
• 401K (with employer matching)
• We offer competitive compensation for supervisors-in-training starting at $18.00 along with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees