Retail Store Sales Associate/Cashier

Colusa Indian Community Council•Colusa, CA

10d•Onsite

About The Position

The incumbent is expected to work in accordance with the mission, purpose, and values of the Colusa Indian Community Council. Responsible for providing customer service and accurately processing transactions. Provide customer service by welcoming customers, answering their questions, and helping them find what they are looking for. Process transactions accurately and efficiently using a cash register and other payment processing equipment. Maintain an organized and clean retail store environment by stocking shelves, cleaning displays, and ensuring merchandise is properly priced and labeled. Assist with inventory management by receiving and tracking shipments, performing stock checks, and identifying inventory discrepancies. Communicate with store management and team members to ensure a cohesive working environment. Participate in promotional events and sales to increase store visibility and customer traffic. Adhere to all organization policies and procedures, including safety and security protocols. The EDC has the following retail stores—Wintun Mini-Mart (gas station) and smoke shop. For incumbents working in Wintun Mini-Mart, they will be responsible for preparing and cooking a range of food items including snacks, hot meals, and sandwiches. Ensure that all food is prepared to standards according to customer preferences and dietary requirements. Maintain high levels of hygiene and cleanliness in the kitchen. Follow all food safety procedures, including handling and storing food correctly. Order and manage inventory of food ingredients and supplies. Ensure that all cooking equipment is clean and in good working order. The current vacancy is at Smokey River Tobacco Shop (Wintun Mini-Mart) for a regular, part-time position. The store hours are 7-days a week, 7:00 a.m. – 10:00 p.m.

Requirements

Education: High school diploma or equivalent required.
Experience: Three (3) months of related experience and/or training desired.
Must be 18 years of age, at the time of appointment.
Must be 21 years of age, at the time of appointment, for those working in Retail shops (e.g., smoke Shop) that sell tobacco-only products (including cigarettes, cigars, e-cigarettes).

Nice To Haves

Prior retail/sales experience selling tobacco products, highly desirable.
Promote and support company image standards
Comply with company meal and rest break policies
Consistently report to work on time and in accordance with assigned work schedule
Communicate with supervisors
Present a neat, clean appearance in uniform
Adhere to all federal and state regulations including verifying age with a valid I.D. for any age restricted sales
Follow the work schedule as posted, unless a change in schedule is arranged with the Retail Store Manager or designee
Stay familiar with the policies and safety protocols, and bulletins
Ensure store management is made aware of any and all sales, cash, or operating discrepancies or problems
Properly uses time clock, signs a timecard verifying all hours worked at the end of the pay period
Work in a safe manner at all times and report all accidents immediately
Ability to read and comprehend instructions, short correspondence, and memos
Ability to write correspondence
Ability to effectively present information in one-on-one and small group situations to guests and other team members
Ability to add and subtract in order to make change, complete pay point reports, and account for numbers of a variety of products during vendor check-in
Ability to perform these operations using units of American money and quantity
Cash counting required daily
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Responsibilities

Greet customers and ascertain what each customer wants or needs
Recommend, select, and help locate or obtain merchandise based on customer needs and desires
Compute sales prices, total purchases, and receive and process cash or credit payment including credit/EBT cards
Prepare merchandise for purchase to include but not limited ticketing, arranging, and displaying merchandise to promote sales
Answer questions regarding the store and its merchandise
Maintain knowledge of current sales and promotions, policies regarding payment, exchanges and returns, and security practices
Describe and demonstrate use or operation merchandise and explain use, operation, and care of merchandise to customers
Watch for and recognize security risks and thefts and know how to prevent or handle these situations
Clean shelves, counters, displays, and tables; stock inventory and requisition new stock/merchandise
Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits; maintain records related to sales
Scan all merchandise presented by the guest (or uses correct SKU or Dept.) using the cash register and/or gasoline console to show amount due
Prepare a pay-point report at the completion of shift in accordance with company guidelines
Operate cash register by ringing all purchases into the proper department on the cash register, per company policy; Change cash register receipt tapes when needed
Cook and prepare a variety of fast foods, including deep fried foods according to production guidelines and standardized recipes
Properly store food by adhering to food safety policies and procedures
Clean and sanitize work areas, equipment, and utensils and report maintenance issues as necessary
Develop and review menu schedule to determine food requirements including variety and quantity of food for preparation and to assemble supplies and equipment needed for daily cooking activities
Review inventory and consider budget when suggesting the purchase of supplies for the kitchen
Maintain the retail hot food, fountain, frozen beverage and coffee sections ensuring counters are clean, food is stocked, and drink stations are prepared
Check refrigeration equipment for performance: minimum of 1x per shift; complete Daily Shift Inspection within one hour of the start of the shift
Instruct customers on how to use self-serve equipment as needed
Communicate with management regarding guest or vendor requests or concerns
May perform other duties commensurate with the functions and level of the position