Retail Store Manager, Harvard Business School

Barnes & Noble Education-posted 1 day ago
$25 - $33/Yr
Full-time • Manager
Onsite • Boston, MA
1,001-5,000 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Barnes & Noble College is seeking a customer-focused, sales-driven Retail Store Manager to lead our Harvard Business School location — a destination that serves the next generation of global business leaders. In this role, you’ll bring leadership, creativity, and operational excellence to manage daily store operations, drive sales performance, and deliver exceptional customer experiences. You’ll build strong relationships with students, faculty, alumni, and visitors while fostering a collaborative, high-performing team environment. As part of the historic Harvard/MIT COOP, a cornerstone of campus life for nearly 150 years, this store is evolving into a dynamic hub for connection, curiosity, and community. The Store Manager will play a key role in shaping that experience — blending retail excellence with the spirit of innovation and belonging that defines the Harvard Business School community.

  • Execute developed business strategies and identify opportunities drive sales, increase customer satisfaction, and expand store traffic.
  • Strong delegation, follow up, and management skills to maintain outstanding visual merchandising standards, ensure availability of merchandise, maintain appropriate inventories, and complete projects in a deadline driven industry.
  • Ensure high levels of customer satisfaction and sales through effective scheduling, talent acquisition, training, and development of store team members.
  • Ability to identify creative solutions, learn independently, embrace change, and act as a change agent.
  • Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable.
  • Ensure standards for quality, customer service, and health and safety are met by providing a safe and clean store environment and implementing loss prevention measures.
  • 5+ years’ supervisory experience in a retail setting preferred or a graduate of the Best Seller Program.
  • Leadership experience to direct and develop a workforce of managers and sales associates.
  • Strong interpersonal, communication, and problem solving skills to manage campus relationships and corporate initiatives while achieving customer sales and service goals.
  • Familiarity with financial and customer service principles.
  • Basic reading, writing and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.
  • Bachelors in Business Administration or relevant field preferred.
  • Get paid sooner! Daily Pay earned wage access is available to all store employees.
  • Employee Discount
  • Paid sick time (accrued based on time worked)
  • Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)
  • Commuter Benefit
  • Eligibility for each plan may Include a waiting period and may require the employee to enroll during a stated eligibility period.
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Retail Store Manager Resume Examples
•
Retail Store Manager Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service