Retail Store Manager

LEGO • Lawrenceville, GA

23h • Onsite

About The Position

Join the LEGO® Brand Retail team as a Store Manager at Sugarloaf Mills in Lawrenceville, GA. This role involves inspiring a store team to deliver inspirational guest experiences and build the LEGO® brand, ensuring that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions. The Store Manager will empower the team to drive sales while providing a signature experience for every guest, creating an environment where creativity and imagination define the future of play. The position strives for outstanding results in both guest experience and sales performance, demonstrating results orientation by meeting and exceeding Key Performance Indicators, overcoming obstacles and uncertainty, monitoring business processes, maintaining impeccable merchandising and cleanliness standards, and maximizing efficiency and profit through sound operational practices. As a Store Manager for LEGO Brand Retail, you are the face of the company, and you and your team will determine the brand’s reputation with each guest interaction. The LEGO Group is a family-owned, international business where collaboration shapes everything. The company is looking for individuals who can motivate, energize, and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment. LEGO Brand Retail aims to foster relationships with guests and team members that transcend generations and are as timeless as the products they sell. This is a full-time, regular role.

Requirements

• Management experience in a retail environment
• Experience with Point of Sale systems
• Experience with Loss prevention and cash management
• Experience with Recruitment, selection and training
• Experience with Scheduling and payroll management
• Performance management and conflict resolution skills
• Space management and visual merchandising expertise
• Effective organizational, verbal and written communication skills
• Demonstrated computer proficiency
• Constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours
• May occasionally involve stooping, kneeling, crouching, and climbing ladders
• Vision abilities include close vision, depth perception, and ability to adjust focus
• Involves lifting at least 30 lbs

Responsibilities

• Inspire a store team to deliver inspirational guest experiences and build the LEGO® brand
• Ensure that the LEGO Brand, Vision, and Values are exemplified in all store operations and guest interactions
• Empower the team around you to drive sales while providing a signature experience for every guest
• Create an environment where creativity and imagination define the future of play
• Strive for outstanding results in both guest experience and sales performance
• Demonstrate results orientation by meeting and exceeding Key Performance Indicators
• Overcome obstacles and uncertainty
• Monitor business processes
• Maintain impeccable merchandising and cleanliness standards
• Maximize efficiency and profit by maintaining sound operational practices
• Be a role model for guest experience by ensuring the execution of our service model
• Strive to complete all monthly mystery shops
• Maximize repeat business by creating NPS promoters
• Inspire and coach sales associates to consistently deliver exceptional branded experiences
• Lead your team to continued success by recruiting and developing a highly productive and collaborative team
• Communicate through active coaching and performance management
• Inspire your team to deliver signature experiences
• Ensure continuous learning by providing continuous product knowledge and service training
• Develop your team by ensuring they can articulate what a LEGO brand experience looks like
• Unlock their potential using the LEGO Core Competencies
• Build your team bench for future growth by identifying and developing top candidates for promotion
• Demonstrate collaboration by working effectively with your peers, partners and others to drive big-picture business performance
• Create a positive, cooperative working environment
• Deliver inspirational retail experiences built on LEGO Brand values

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Annual Play Day
• Taking part in building a sustainable future
• Continuing our mission to “inspire and develop the builders of tomorrow.”

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees