About The Position

Are you a beach enthusiast looking for your next adventure? Kitty Hawk Kites has been teaching the world to fly since 1974. We sell clothing, kites, watersports equipment, toys - anything you need for your next adventure! KHK operates in 7 states, with over 25 locations along the east coast! We strive to be the leading company in adventure recreation and retailing, by building a reputation for fun, and excellence through dedication to customer service, quality, safety, and value. As a leading employer on the Outer Banks for over 40 years, Kitty Hawk Kites is looking to add an experienced, energetic Retail Store Manager to one of our Outer Banks of North Carolina locations! Job Summary This position is very important to the overall operation of Kitty Hawk Kites. This job maximizes customer and and staff satisfaction, and is responsible for helping maintain company policies and procedures. In order to be successful, one must keep in touch with the Retail Operations Manager (ROM), letting him/her know of any changes needed or problems to be aware of. This position will understand and bring to life the company vision, mission, and values to associates.

Requirements

  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • Ability to apply concepts of basic algebra and geometry
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Responsibilities

  • Operate within KHK Inc. core values, mission, and purpose statement
  • Careful selection and training of staff
  • Maintaining correct amount of staff during various seasons and holidays
  • Attending appropriate company functions and/or meetings
  • Supervision of staff
  • Maintaining the stores clean, safe, and attractive environment
  • Staff schedules
  • Opening & closing reports
  • Payroll reports
  • Sales documentation and reports
  • Marketing reports
  • Budget projections
  • Transfer forms and packing slips
  • Supervise merchandising
  • Maintaining stock levels - check to see if items are back-stocked or available from another store
  • Making sure money is deposited daily
  • Keeping up with maintenance needs and make sure the store is kept up and taken care of
  • Assist buyer with feedback and current trends
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