Assistant Store Manager - Raleigh, NC

Batteries PlusRaleigh, NC
2dOnsite

About The Position

At Batteries Plus, we don't just power products-we power possibilities. As an Assistant Store Manager , you'll support daily store operations, assist customers, and back up the Store Manager to ensure every visit is a fully charged experience. You'll also be trained and certified to perform technical repairs on cell phones, tablets, and key fobs. If you enjoy leading by example, helping customers, and keeping a store running smoothly, this role is the perfect spark for your retail career.

Requirements

  • High school diploma or equivalent preferred.
  • Minimum 1 year of retail experience.
  • Strong communication and customer service abilities.
  • High level of professionalism and teamwork.
  • Problem-solving and conflict-resolution skills.
  • Basic math and cash register operation skills.
  • Comprehensive understanding of Batteries Plus products and services.
  • Valid driver's license and clean driving record.

Responsibilities

  • Welcome and engage customers as they enter the store.
  • Assess customer needs and recommend appropriate products and services.
  • Provide sales guidance regarding promotions, warranties, and upselling opportunities.
  • Operate cash registers and process customer payments accurately.
  • Load, unload, and arrange products for customer purchases.
  • Build displays and set up or take down fixtures and shelves.
  • Assist with battery rebuilds and technical services as assigned.
  • Repair and/or replace parts for cell phones, tablets, light fixtures, and other devices.
  • Replace screens, batteries, and other components on smartphones and tablets.
  • Cut keys and reprogram key fob remotes.
  • Clean and restock the store before opening, throughout the day, and after closing.
  • Maintain store safety, appearance, and overall cleanliness, including mowing, snow removal, sweeping, mopping, dusting, vacuuming, and restroom maintenance.
  • Act as manager on duty in the Store Manager's absence; lead by example, support the team, and ensure smooth daily operations.
  • Ensure all tools and equipment are used according to safety protocols and company policies.
  • Follow all safety rules and regulations and wear proper Personal Protective Equipment (PPE).

Benefits

  • Join a company that powers people's lives every day.
  • Be part of a collaborative, fast-paced, and energizing team environment with competitive pay, comprehensive benefits, and opportunities for growth.
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