Retail Store Associate Full-Time
About The Position
Noble Knight Games has been selling new, used and out-of-print games since 1997 and helping gamers from around the world save money and find exactly what they need. We are a leader in the gaming industry and have been growing steadily over the years. We are in a newer 60,000 square foot facility in Fitchburg, WI. We are looking for self-motivated individuals to join our retail store team. We are currently seeking at least one or two full-time associates. Ideal candidates will have good gaming background and be available for a flexible schedule which may include weekdays, weekend day and evening shifts. Full-time employees in the store as typically assigned a steady 40-hour per week schedule. Ideal candidates will be: Self-Motivated Experience with table top gaming. Exposure to a wide variety of games and game types including Board Games, Miniatures Games, Roleplaying Games and CCG's. Diversity of gaming knowledge is more beneficial than highly specialized knowledge of specific games. Excellent troubleshooting skills. Ability to search for answers when they are not readily available. Excellent Communications skills – both verbal and written. Outgoing personality with ability to make customers comfortable. Computer savvy – excellent typing skills, excel, word and outlook experience and able to adapt quickly to new computer systems and processes. Trustworthy and comfortable working in a store-front and handling multiple tasks at a time. Comfortable working in a fast-paced office environment. Attention to detail. Ability to work well in a team AND individually. Position Details: Position would be full-time 35-45 hours per week in our retail storefront. The hours will range from opening to closing and will likely include at least one weekend shift. Work the storefront including answering customer questions, checking out customers and entering orders in the POS system. Answer phone calls and handle customer orders / payment, questions and concerns. Provide excellent customer service and represent Noble Knight to the highest degree in all facets of customer communication – in-store, phone, etc.
Requirements
- Self-Motivated
- Experience with table top gaming.
- Exposure to a wide variety of games and game types including Board Games, Miniatures Games, Roleplaying Games and CCG's.
- Diversity of gaming knowledge is more beneficial than highly specialized knowledge of specific games.
- Excellent troubleshooting skills.
- Ability to search for answers when they are not readily available.
- Excellent Communications skills – both verbal and written.
- Outgoing personality with ability to make customers comfortable.
- Computer savvy – excellent typing skills, excel, word and outlook experience and able to adapt quickly to new computer systems and processes.
- Trustworthy and comfortable working in a store-front and handling multiple tasks at a time.
- Comfortable working in a fast-paced office environment.
- Attention to detail.
- Ability to work well in a team AND individually.
Responsibilities
- Work the storefront including answering customer questions, checking out customers and entering orders in the POS system.
- Answer phone calls and handle customer orders / payment, questions and concerns.
- Provide excellent customer service and represent Noble Knight to the highest degree in all facets of customer communication – in-store, phone, etc.
Benefits
- Medical Insurance available after 90 days (50% company paid).
- Dental, Vision, Life, and Accident insurance available.
- 6 Paid Holidays available after 90 days.
- Vacation accrual is available after 90 days
- Paid Sick Days available after 90 days
- Flexible Spending Account (FSA) available after 90 days
- 401k with 4% match available after 1 year.
- Employee Discount available.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
