Part-Time Retail Stock Associate

5.11 • Albuquerque, NM

1d • $13 - $15

About The Position

As a Retail Stock Associate , you’ll play a critical role behind the scenes, ensuring our stockroom runs smoothly and efficiently. Your attention to detail and commitment to accuracy will help ensure that orders are fulfilled correctly and on time. By keeping the stockroom clean, well-organized, and fully operational, you’ll support the entire store team and contribute to an exceptional customer experience.

Requirements

• Passion for customer service and a dedication to delivering an exceptional experience.
• An engaging and energetic personality, that promotes a vibrant and welcoming atmosphere.
• Interest in technical outdoor gear is a bonus —enthusiasm for our products helps you connect with customers.
• Problem-solving skills and the drive to provide complete, practical solutions for customers.
• We are looking for leaders who embody these key qualities : Engaging: Friendly, approachable, and committed to supporting team and customer needs. Energetic: Driven to get things done and inspire others to do their best. Grit : Resilient and passionate about achieving team goals. Competitive: Always looking to improve and raise the bar for customer service. Assertive: Confident with a strong sense of self and values​.

Responsibilities

• Assist in daily warehouse operations , ensuring accurate and timely processing of online customer orders.
• Support order picking , packing, labeling, and shipping to guarantee on-time delivery and customer satisfaction.
• Monitor inventory levels and coordinate with purchasing/receiving teams to maintain stock accuracy.
• Utilize warehouse management systems (WMS) to track orders, inventory, and performance metrics.
• Conduct regular quality control checks to ensure correct order fulfillment and reduce returns.
• Provide outstanding customer service, focusing on understanding customer needs, solving their problems, and offering complete, tailored solutions .
• Be a brand ambassador, sharing your product knowledge and passion for outdoor and tactical gear to help customers make informed choices.
• Support daily store operations, including restocking, organizing displays, and maintaining a clean, welcoming environment.
• Engage with team members, contributing to a positive and collaborative workplace.
• Assist with sales goals by helping customers with purchases, promoting new or featured products, and ensuring customer satisfaction.

Benefits

• Employee discounts on 5.11 gear—outfit yourself and get ready for adventure.
• Opportunities for career advancement within a supportive, team-oriented culture.
• The chance to be a part of something bigger than retail: we are in the business of inspiring adventure.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees