Retail Specialist

The Salvation Army USA Central Territory • Hoffman Estates, IL

5d • $82,000 - $85,000

About The Position

The Retail Specialist is responsible for the overall development, management, operation and maintenance of the ARC Family Thrift Stores with a focus on creating net revenues in order to provide resources for the ARC Program.

Requirements

• A bachelor’s degree in business administration, retail sales, or marketing is preferred; 4 years’ experience is staff management and development or combination of education and experience.  Thrift store management experience is preferred.
• Valid Driver’s License. Able to drive on behalf of The Salvation Army.
• Ability to speak, write and understand English in a manner sufficient for effective communication with leadership and field personnel.
• Must have basic computer skills with a working knowledge of and be able to become proficient in other proprietary software programs. Strong Excel skill is required.
• Must be able to problem solve.
• Must have good people development and management skills
• Supports the recruiting, interviewing and recommends for hire Store staff.
• Supports the Training and supervising of the store supervisors and managers.
• Able and willing to travel to each of the store properties on a regular basis.
• Able and willing to attend trainings as assigned by Supervisor.

Nice To Haves

• Thrift store management experience is preferred.

Responsibilities

• Support field with materials for recruiting and training adequate staff for each thrift store in accordance with the ARC and TSA policies.
• Support field with annual staffing and payroll budget worksheets for the ARC budget purposes and follow up throughout the year to ensure compliance.
• Ensure that each thrift store operates per ARCC standards, and in a manner to be as financially successful as possible.
• Support/train with efficient backroom processing in each designated store as needed.
• Support/monitor key items such as price per item and cost per item and follow up with any irregularities.
• Support field with the process of daily store reports, safety reports, time keeping, daily deposits, etc.
• Participate in potential new store site visits and existing store evaluations as requested.
• Inspect new stores or evaluate space usage in existing stores and devise floor plan.
• Assist in preparing list of required fixtures for floor plan, and locate, research, and compare vendors.
• Negotiate proposals for fixtures with selected suppliers and submit proposals to ARCC Property Department.
• Manage and coordinate delivery and installation of fixtures.
• Ensure participation in Command or ARC planned marketing events, sales, etc.
• Support the Center with any marketing needs to ensure the best use of advertising dollars.
• Support field with analyzing current results and forecast future results in leased stores to help determine the propriety of renewing leases when they expire.
• Support field with proper store inspections to ensure all deficiencies are brought up to standard in a timely fashion.  This should include windows, lights, interior and exterior paint, signage, doors, fixtures, bathrooms, floorings backrooms, landscaping, and a properly filled sales floor.
• Support field with thrift store equipment regularly to ensure it is operating properly.  This includes POS systems, telephones, alarms, timeclock, etc.
• Support ARC Centers to establish an annual budget for thrift stores.  This should include monthly sales, rents, payroll, utilities, supplies, and any other appropriate cost.
• Provide analysis of monthly store reports and review these with Center’s retail team along with suggestions for improvements.
• Other duties as assigned.

Benefits

• The Salvation Army offers a competitive benefit package for Full-time employees including medical, dental, vision, hearing, disability and life insurance, flexible spending accounts, 403(b) retirement accounts, a company-funded defined contribution (pension) plan and generous time off policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees