Retail Specialist

Big Top Events Soccer•Madison, WI

9d•Onsite

About The Position

Part-time Retail Specialists are needed to champion the Forward Madison FC brand and deliver customer-first service. Team Store Responsibilities include: Sort, price, stock, and arrange team merchandise Use the point of sale system (Square) Become an expert on store products Provide high-quality customer service to store guests Check out in-person guests using POS and follow cash handling procedures Take inventory of products Process online orders for fulfillment including order picking, packing and shipping Use heat press equipment to apply badges and jersey customization Conduct assigned tasks efficiently and with a high degree of accuracy Ideal candidates will have availability during business hours (Monday through Friday 10am-5pm) as well as evenings and weekends. In-season, Retail Specialists should expect to work a schedule focused on staffing the store on game days and during other events at the stadium. The retail team also has the responsibility of staffing merchandise pop-up stands on behalf of touring musicians performing at the facility. This position is not eligible for remote work or relocation assistance. BIG TOP EVENTS SOCCER LLC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Requirements

availability during business hours (Monday through Friday 10am-5pm) as well as evenings and weekends

Responsibilities

Sort, price, stock, and arrange team merchandise
Use the point of sale system (Square)
Become an expert on store products
Provide high-quality customer service to store guests
Check out in-person guests using POS and follow cash handling procedures
Take inventory of products
Process online orders for fulfillment including order picking, packing and shipping
Use heat press equipment to apply badges and jersey customization
Conduct assigned tasks efficiently and with a high degree of accuracy
Staff merchandise pop-up stands on behalf of touring musicians performing at the facility
Staff the store on game days and during other events at the stadium