Retail Servicing Associate

National Cooperative Bank. N.A. • Hillsboro, OH

3d

About The Position

Retail Servicing Associate 1. Daily monetary processing-including payment preparation, payment posting, loan payoff transactions, lockbox daily balancing, lockbox reject posting, Bill Matrix processing, return checks, unapplied processing, originations receipt processing, official check issue, ORRMAN processing, and daily preparation of OSI Daily cash Balancing & OSI Cash Settlement Sheet. 30% 2. Investor Processing - Completing Daily Investor Remittance, complete Pair Off/Extension Fee Processing, monthly Single Family Investor Remittances and Reconciliations, Fannie Mae Daily Reporting, Remitting, & Reconciliation. 30% 3. ACH processing-Set up new pre-authorized transactions, process changes, terminations, and ACH Returns. 25% 4. Provide backup support to other members of the team as well as to other teams within the bank as related to monetary processing and payment research. 10% 5. Daily reports preparation and review. 5% Minimum Qualifications: Associate degree in Business/Accounting preferred Accounting experience preferred Prior banking and customer service experience preferred Ability to work in team environment Attention to detail; thoroughness with documentation skills Integrity, honesty and teamwork Financial software skills EOE/AA

Requirements

• Ability to work in team environment
• Attention to detail
• Thoroughness with documentation skills
• Integrity, honesty and teamwork
• Financial software skills

Nice To Haves

• Associate degree in Business/Accounting preferred
• Accounting experience preferred
• Prior banking and customer service experience preferred

Responsibilities

• Daily monetary processing-including payment preparation, payment posting, loan payoff transactions, lockbox daily balancing, lockbox reject posting, Bill Matrix processing, return checks, unapplied processing, originations receipt processing, official check issue, ORRMAN processing, and daily preparation of OSI Daily cash Balancing & OSI Cash Settlement Sheet.
• Investor Processing - Completing Daily Investor Remittance, complete Pair Off/Extension Fee Processing, monthly Single Family Investor Remittances and Reconciliations, Fannie Mae Daily Reporting, Remitting, & Reconciliation.
• ACH processing-Set up new pre-authorized transactions, process changes, terminations, and ACH Returns.
• Provide backup support to other members of the team as well as to other teams within the bank as related to monetary processing and payment research.
• Daily reports preparation and review.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree