Retail Security Officer Day Shift
Trident Security Solutions•Cupertino, CA
•$25 - $26•Onsite
About The Position
TRIDENT is actively seeking a Retail Security Specialist to deliver professional safety and security services at retail locations across Cupertino, CA. We're looking for a self-motivated individual who is dependable and truly dedicated to providing exceptional customer service. This role calls for strong situational awareness, a professional presence throughout every interaction, and the ability to act decisively in a busy, fast-paced retail setting.
Requirements
- High school diploma or GED is required.
- Must obtain or currently possess a valid California Guard Card (BSIS).
- A valid California Driver's License is required.
Nice To Haves
- Previous retail security or customer service experience is a plus.
Responsibilities
- Partner with fellow Security Specialists to safeguard customers and staff throughout retail environments.
- Complete regular foot patrols of all assigned zones to sustain a visible presence and stop incidents before they occur.
- Monitor, evaluate, and respond to unusual or potentially unsafe conditions encountered during the shift.
- Produce thorough documentation and carry out investigations of security events, accidents, and reported maintenance issues.
- Respond to assistance requests from supervisors and client staff quickly and professionally.
- Support client staff during evacuations, emergency responses, or any high-risk events on the premises.
- Coordinate with public safety authorities to help manage crowd control situations when needed.
- Verify employee identification before granting access to secure or restricted client zones.
- Monitor parking lot compliance and resolve vehicle-related incidents or complaints on site.
- Approach every customer and employee interaction with a professional, service-focused attitude.
- Deliver First Aid, CPR, and AED care during medical emergencies (if certified).
- Inspect exterior entry points — doors, gates, and windows — to ensure they are properly secured.
Benefits
- Medical, Dental, and Vision coverage
- Retirement Plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
