Retail Security Officer Day Shift

Trident Security Solutions•Cupertino, CA

4d•$25 - $25•Onsite

About The Position

TRIDENT is actively recruiting a Retail Security Specialist to deliver professional safety and security services at retail locations throughout Cupertino, CA. We are looking for a self-starter who is reliable and genuinely committed to providing outstanding customer service. This position demands strong situational awareness, a professional presence at all times, and the ability to respond decisively in a busy, fast-moving retail setting.

Requirements

High school diploma or GED required.
Must obtain or currently hold a valid California Guard Card (BSIS).
Valid California Driver's License required.

Nice To Haves

Previous retail security or customer service experience is a plus.

Responsibilities

Team up with fellow Security Specialists to ensure the safety of customers and staff across retail environments.
Conduct regular foot patrols of all assigned areas to maintain a visible presence and prevent incidents from occurring.
Observe, assess, and act on unusual or potentially unsafe conditions encountered during the shift.
Prepare thorough documentation and conduct investigations of security incidents, accidents, and reported maintenance issues.
Address assistance requests from supervisors and client personnel promptly and professionally.
Support client employees during evacuations, emergency responses, or any high-risk situations on the premises.
Work with public safety authorities to assist with crowd control situations as needed.
Confirm employee identification before granting access to secure or restricted client areas.
Oversee parking lot compliance and handle vehicle-related incidents or complaints on site.
Approach every interaction with customers and employees in a professional, service-focused manner.
Render First Aid, CPR, and AED support during medical emergencies (if certified).
Inspect exterior entry points — doors, gates, and windows — to verify they are fully secured.