Retail Sales

Great Floors LLC•Missoula, MT

23h

About The Position

Summary/Objectives To greet, engage and consult customers on their flooring needs, be their trusted flooring advisor. To listen to the customer, identify a solution for their flooring needs, consummate a sale and take payment for that sale per established credit policy. To facilitate all communications, logistics and other transactional items on an order, regardless of type or size, so as to ensure total customer satisfaction. To grow retail business via relationship development and follow-up. To prospect for business opportunities: Referrals, Real Estate Agents, Owner Builders, Remodelers, Insurance and Restoration, Leads and Past Customers. Meet or exceed company’s established standards.

Requirements

Project a pleasant, engaging and helpful persona and attitude
Work in a team oriented office / sales and warehouse environment
Willing to work schedule established by the manager including weekends
Develop an understanding of the company, accounting and credit policy and job management
Support and leverage company’s strengths in product offerings, policies and procedures
Organized with the ability to handle multiple tasks simultaneously
Maintain a code of conduct, dress, appearance and language as listed in Great Floor’s employee manual so as show a professional company image
Be a team player, treat all peers equally with respect and equal attention to needed functions
Be willing to help and consummate a sale of any size
Must be willing to hold yourself accountable for your own performance and openly admit personal mistakes
Must demonstrate effective problem solving skills
Must be willing to teach and assist others to improve systems and processes
Need to be driven to perform and always trying to improve personal performance
Must be open and willing to attend all training classes offered
Treat all suppliers and vendors with honesty, respect and integrity for the good of the overall team
Under promise and over deliver
Basic computer skills including Outlook
Above average math and communication skills (percentages, fractions, decimals, addition, subtraction, multiplication and division).
Thoroughness.
Ethical Conduct.
Proficient with service issues and claims resolution
High school diploma or equivalent.
Two to three years’ previous selling experience.

Nice To Haves

Flooring industry knowledge

Responsibilities

Greet, engage and consult customers on their flooring needs
Listen to the customer, identify a solution for their flooring needs, consummate a sale and take payment for that sale per established credit policy
Facilitate all communications, logistics and other transactional items on an order
Grow retail business via relationship development and follow-up
Prospect for business opportunities: Referrals, Real Estate Agents, Owner Builders, Remodelers, Insurance and Restoration, Leads and Past Customers
Meet or exceed company’s established standards

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