Retail Sales - Shoes - Natick Mall

Nordstrom•Natick, MA

1d•Onsite

About The Position

Are you passionate about fashion, styling, and helping people look and feel their best? Do you have the hustle of a Bostonian, the charm of the Cape, and the grit of a New England winter? We're looking for a Salesperson who can bring that signature Massachusetts energy to our team—someone who can build wicked strong customer relationships both in-store and online, and who knows how to make every shopper feel like a regular at their favorite neighborhood spot. We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED: We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART: We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING: We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN: We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES: We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!

Requirements

Excellent communication and people skills
A self-motivated, goal-oriented focus—we love a good work ethic—just like our hometown team loves a comeback
Strong interest to use networking and technology to achieve sales goals
The ability to excel in a team environment
The ability to prioritize multiple tasks in a fast-paced environment
Organization and follow-through—like mapping out a day trip to the Berkshires—ya gotta have a plan!
The ability to work a flexible schedule based on business needs

Responsibilities

Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media)
Build lasting relationships with customers
Give the best service to our customers on their terms—wicked friendly, honest, and always helpful
Provide honest and confident feedback to customers about style and fit
Seek fashion and product knowledge to build your expertise—like a true local who knows where to get the best lobster roll and the best denim.
Work with the team to keep the department customer ready, which means filling orders, stocking, re-merchandising, price markdowns, and light cleaning
Grow relationships by opening new Nordstrom Rewards program accounts
The hours and schedule for this position will vary by week depending on business needs
This role may require you to be flexible to occasionally performing work/duties in a department other than the one you were hired into