Retail Sales Representative
About The Position
Rocktops is a state-of-the-art granite & stone fabrication facility located in Olathe, KS servicing the production and installation of high-quality countertop surfaces for our clients. Rocktops has an immediate opening for a Retail Sales Representative to join our team. Sales Representatives actively engage customer prospects as well as service in-house accounts and leads. You will provide complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability while consistently practicing our company CORE VALUES: Problem Solving, Work Ethic, and Positivity. Sales Representatives report directly to the Sales Manager.
Responsibilities
- Present, promote and sell products/services to existing and prospective customers.
- Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
- Establish, develop, and maintain positive business and customer relationships.
- Reach out to customer leads within 24 hours.
- Expedite the resolution of customer problems and complaints to maximize satisfaction.
- Achieve agreed upon sales targets and outcomes within schedule.
- Coordinate sales effort with team members and other departments
- Analyze workload potential, track sales and status reports.
- Supply management with information regarding customer needs, problems, competition and potential for new products and services
- Keep abreast of best practices and promotional trends.
- Held accountable for checks and balances established in the workplace.
- Continuously improve through feedback.
- Keep the showroom always looking presentable.
- Be informed of the material we have in stock.
- Follow policies and procedures set forth by the management team.
- Attend mandatory bi-weekly sales team meetings.
- Attend mandatory monthly staff meetings.
- Attend mandatory quarterly review with the sales managers to review individual performance, goals, activity, upcoming jobs, and any concerns that you or the managers may have.
- Participate and attend scheduled and/or encouraged Rocktops and vendor events.
Benefits
- 50% Premium Paid Health Insurance Premiums (Employee)
- 100% Paid Short Term Disability
- 401(k) and Employer Match
- Paid Vacation and Holidays
- Opportunities for promotion
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
