Retail Sales Rep
About The Position
The Retail Sales Representative is responsible for maximizing revenue and delivering exceptional customer experiences across retail locations within an established territory. This role focuses on training, coaching, and driving sales across Millwork, In‑Home, and Pro sales departments, while supporting the full Fiberon, Therma‑Tru, and Fypon product portfolio. The ideal candidate is highly motivated, comfortable managing multiple priorities, and skilled at building strong retail relationships. Success in this role requires strong communication, organizational, and analytical capabilities, along with a hands‑on, field‑based approach. Position location: Field‑based role requiring regular daily local travel, with 2–3 overnight stays per month.
Requirements
- Sales experience preferred.
- Strong interpersonal, communication, and organizational skills.
- Ability to multitask and manage a territory independently.
- Willingness to travel locally on a daily basis.
- Ability to travel overnight 2–3 times per month.
Nice To Haves
- Bachelor’s degree in Business, Sales, Marketing, or related field (not required).
- Associate degree in Sales or Marketing (compensation may vary).
- Experience in millwork, decking, or building materials.
- Understanding of sales processes and customer buying cycles.
- Experience building client and customer relationships.
- Familiarity with quality processes and merchandising standards.
Responsibilities
- Grow top-line sales within the assigned territory across multiple product lines.
- Develop a strategic approach to calling on accounts, with a focus on identifying impactful growth opportunities.
- Develop and execute effective sales training programs with emphasis on brand differentiators and premium product growth.
- Take ownership of the assigned territory by building strong relationships with store leadership and sales associates.
- Ensure all new and remerchandised stores are set on schedule with appropriate displays, signage, pricing, and merchandising.
- Building relationships with Retail Pro Associates
- Partnering with distributor sales teams for joint store calls
- Executing focused sales programs
- Participating in retail Pro events
- Drive Repair & Remodel (R&R) revenue by developing and supporting Retail In‑Home Sales Consultants.
- Manage travel and expense budgets appropriately while achieving territory sales objectives.
- Build and maintain strong relationships with distributor partners to support shared growth goals.
- Collaborate cross‑functionally on sales messaging, new product recommendations, and point-of-purchase (POP) updates.
- Work with Customer Service to support claim inspections and recommend corrective actions.
- Recommend assortment changes to optimize in‑aisle stock and maximize sales.
- Ensure merchandising standards are met during each store visit.
- Perform additional duties as assigned in a fast‑paced retail environment.
Benefits
- At Fortune Brands, we support the overall health and wellness of our associates by offering comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs.
- This includes robust health plans, a market-leading 401(k) program with a company contribution, product discounts, flexible time off benefits, adoption benefits, and more.
- We offer numerous ERGs (Employee Resource Groups) to foster a sense of belonging for all associates.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
