About The Position

Häagen-Dazs at Miami International Mall Are you passionate about customer service? Do you want to be recognized for your achievements while working in a fun and friendly environment? Do you enjoy working in a team? Do you love ice cream? Come join us at our Häagen-Dazs Ice Cream Shop! As a Retail Sales Associate, some of your core activities will include: Prepare frozen desserts that include ice cream scoops, Dazzlers, Shakes, Smoothies and Cakes. Operate the point-of-sale register, processing orders and accepting payments. Clean-up and organize customer area, production area, and back-room / storage. Prepare and re-stock ingredients. Perform all activities outlined in shift management procedures. As a member of our shop team, you will qualify for the below benefits: Competitive pay including base and tips. Opportunities for advancement. Flexible work schedule. Why you should apply: Excellent growth and advancement opportunities. Fun work environment. Additional pay for performance bonuses.

Requirements

  • Be attentive and extremely courteous to our guests.
  • Be knowledgeable and capable in describing key attributes of the Häagen-Dazs product to guests.
  • Be knowledgeable of all recipes presented in the menu.
  • Weigh all cups and ingredients in our recipes before mixing and/or serving the guests.
  • Follow the correct ice cream scooping method.
  • Maintain a neat and clean personal appearance.
  • Report to work on time and as scheduled, wearing a complete uniform.
  • Willing to perform all assigned activities.
  • Ability to interact productively with co-workers and function well in a team environment.
  • Ability to resolve guest concerns with empathy and care.

Nice To Haves

  • Prior customer service experience a plus but not required.

Responsibilities

  • Prepare frozen desserts that include ice cream scoops, Dazzlers, Shakes, Smoothies and Cakes.
  • Operate the point-of-sale register, processing orders and accepting payments.
  • Clean-up and organize customer area, production area, and back-room / storage.
  • Prepare and re-stock ingredients.
  • Perform all activities outlined in shift management procedures.

Benefits

  • Competitive pay including base and tips.
  • Opportunities for advancement.
  • Flexible work schedule.
  • Excellent growth and advancement opportunities.
  • Fun work environment.
  • Additional pay for performance bonuses.
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