Retail Sales Associate, FB Express

Fontainebleau Las VegasLas Vegas, NV
2d$18

About The Position

A Retail Sales Associate is responsible for providing excellent customer service and assisting shoppers in finding the right products for their needs. Engaging personality, product knowledge, and sales skills will contribute to creating a positive shopping experience for our customers while driving sales and achieving store targets.

Requirements

  • Must be at least 21 years of age.
  • High school diploma or equivalent (some college education preferred)
  • Strong interpersonal and communication skills to interact with customers and team members effectively
  • Enthusiastic and friendly personality with a customer-centric approach
  • Basic math skills for processing sales transactions and handling cash
  • Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
  • Work in a fast-paced, busy, and somewhat stressful environment
  • Member must be able to qualify for licenses and permits required by federal, state, and local regulations.
  • Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
  • While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.
  • The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

Nice To Haves

  • Previous retail or customer service experience is a plus
  • High school diploma or equivalent (some college education preferred)

Responsibilities

  • Greet and welcome customers as they enter the store, offering assistance and answering any inquiries they may have
  • Actively listen to customers' needs and provide product recommendations based on their preferences and requirements
  • Engage customers in product demonstrations and explanations, highlighting features and benefits to encourage purchase decisions
  • Maintain a comprehensive understanding of our product range and stay up-to-date with new arrivals and promotions
  • Process sales transactions accurately and efficiently using the point-of-sale (POS) system
  • Handle cash and card transactions, issue receipts, and process exchanges or returns.
  • Assist with merchandising tasks, including restocking shelves, arranging displays, and maintaining a tidy and organized store environment
  • Ensure products are properly tagged with pricing and promotions
  • Build rapport with customers to foster loyalty and repeat business
  • Follow up with customers after their purchase to ensure satisfaction and address any concerns
  • Collaborate with team members and store management to achieve store targets and objectives
  • Assist in inventory management tasks, such as conducting stock counts and restocking inventory
  • Participate in product knowledge training sessions to enhance expertise and sales skills
  • Stay informed about industry trends and competitor products
  • Adhere to store security measures and assist in loss prevention efforts to minimize theft and shrinkage
  • Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
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