Retail Sales Associate- (Teller)

Hy-Vee, Inc. • Urbandale, IA

104d

About The Position

The Sales Associate I is responsible for teller and personal banking functions. This position is responsible for promoting all Midwest Heritage products and services to customers and provides competent and courteous service to existing and prospective customers. Retail locations are open six days a week and extended hours on weekdays. Incumbent must have the flexibility to work non-traditional banking hours, including some weekend and evening hours. Chariton location is open six days a week. Incumbent must have the flexibility to work Saturdays.

Requirements

• Must be 16 years of age.
• Successful experience in a customer service capacity.
• Previous sales or cash management experience preferred.
• Previous Bank Teller experience is preferred.
• Previous experience must demonstrate the ability to sell, communicate effectively, and provide excellent customer service.

Responsibilities

• Responsible for completing in-aisle walks and PA announcements as required.
• Increase account relationships of existing bank customers and attract new customers by introducing them to new products and services.
• Successfully achieves all sales goals on a continuous basis.
• Processes all types of teller transactions as well as maintains and balances a cash drawer daily.
• Maintains knowledge, skills, and abilities in regard to Midwest Heritage products and services by participating in on-going training and staying aware of internal communications.
• Assists the Operations Supervisor in clerical support including filing, ordering supplies, maintain office records, and preparation of reports.
• Successfully achieves all operations goals on a continuous basis.
• Ensures that customers are satisfied with the products and services that they obtain.
• Proactively and professionally communicates with customers regarding their financial needs.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees