Retail Sales Associate- (Teller)
About The Position
At Midwest Heritage, the core of our culture is taking care of the customer and taking care of each other. Our employees appreciate that their contributions make a direct impact on the success of our business as well as their own personal and professional growth. Midwest Heritage Bank Job Title : Retail Sales Associate I (Teller) Department: Banking FLSA: Non-Exempt General Function The Sales Associate I is responsible for teller and personal banking functions. This position is responsible for promoting all Midwest Heritage products and services to customers and provides competent and courteous service to existing and prospective customers . Retail locations are open six days a week and extended hours on weekdays. Incumbent must have the flexibility to work non-traditional banking hours, including some weekend and evening hours. Chariton location is open six days a week. Incumbent must have the flexibility to work Saturdays.
Requirements
- Must be 16 years of age.
- Successful experience in a customer service capacity
- Professional presentation and excellent communication skills
- Strong attention to detail.
- Strong computer and keyboarding skills.
- Ability to report to work when scheduled and on time.
- Retail locations must be available for workdays , evenings until 6:00pm, and weekends.
Nice To Haves
- Previous sales or cash management experience preferred
- Previous Bank Teller experience is preferred
- Previous experience must demonstrate the ability to sell, communicate effectively, and provide excellent customer service.
Responsibilities
- Responsible for completing in-aisle walks and PA announcements as . (Retail Locations)
- Increase account relationships of existing bank customers and attract new customers by introducing them to new products and services
- Successfully achieves all sales goals on a continuous basis
- Processes all types of teller transactions as well as maintains and balances a cash drawer daily
- Maintains knowledge, skills, and abilities in regard to Midwest Heritage products and services by participating in on-going training and staying aware of internal communications
- Assists the Operations Supervisor in clerical support including filing, ordering supplies, maintain office records, and preparation of reports
- Successfully achieves all operations goals on a continuous basis
- Ensures that customers are satisfied with the products and services that they obtain
- Proactively and professionally communicates with customers regarding their financial needs
- Follow all state and federal regulatory requirements and complete assigned training courses within the required timeframes
- Perform quality work within deadlines
- Interact professionally with other employees, customers and suppliers
- Work effectively as a team contributor on all assignments
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
