Retail Sales Associate-Gift Shop

Viejas Casino & Resort•Alpine, CA

13d•Onsite

About The Position

Job Description • Tags and reorganizes merchandise. • Monitors and maintains inventory stock on the store floor by replenishing and arranging merchandises, and rotating consumable merchandise. • Processes internal orders and maintains inventory in the stock room. • Receives merchandise and properly processes PO’s. • Sets up promotional material and displays. • Performs point-of-sale register transactions efficiently and accurately. Ensures items are priced correctly, discounts are processed appropriately, payments are received and exchanged correctly, and items are wrapped and bagged for guests. • Maintains a neat and tidy store and stock room by cleaning shelves, counters, tables, vacuuming and removing trash at the end of the day. • Removes cash from the register and drop off at the Main Bank or the recycler at the end of the shift. • Performs opening and closing procedures to ensure that the store opens/closes on-time. • Performs clerical duties such as answering the phone, completing damage, open item and stamp sales logs. • Reads departmental memos and stays current on various casino and VOC events and promotions to respond to guest inquiries. • Maintains knowledge of store products’ specifications and information. • Maintains consistent attendance and punctuality, and appearance that contribute to a high level of team performance and guest service. • Ensures a clean, safe, hazard-free work environment is maintained. • Adheres to all company and department policies, procedures, and standard operating guidelines. • Performs other duties as assigned. • Does not provide supervision to other team members. • High school diploma or general education degree (GED). • California Responsible Beverage Service Training required upon hire. • Must be 21 years of age or older. • Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude. • Ability to multitask and work well under stress. • Must be a self-starter and able to adjust to change. • Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates. • Good verbal, written, and interpersonal communication skills. • Excellent guest service skills. • Basic mathematical skills. • Cash register skills. • Detail-oriented, organized, values teamwork, and self-motivated. 85% of our Management Team have been promoted from within On our most recent Engagement Survey, 82% of our Team Members expressed that they were grateful to work at Viejas 40% of our Team Members have worked for us for more than 5 years and 23% for more than 10 years San Diego's Premier Gaming Resort, Viejas Casino & Resort is a AAA Four Diamond Award recipient since 2013. Viejas Casino & Resort features world-class gaming with thousands of slot machines, exciting table games, an outlet shopping center, and an off-track betting facility. Viejas Casino & Resort also features a variety of restaurants including the AAA Four Diamond Grove Steakhouse which offers classic and contemporary cuisine for the definitive gourmet experience. Baron Long Bar & Grill offers a casual sports bar dining experience with quality ingredients and house-made preparations. Ginger Noodle Bar offers classic and contemporary Asian fare in a comfortable and modern contemporary setting with an organic and natural influence. Grab & Go is the ideal place to enjoy sandwiches, burgers, pizzas, wholesome Poke bowls, and much more, all with speedy service to swiftly get you back to the game —24 hours a day! Viejas Hotel features 203 luxury rooms and 34 VIP suites, including a lush, spacious pool and lounge area and nine indoor-outdoor meeting spaces, including the magnificent Oak Ballroom. The highly anticipated adult-only tower, Willows Hotel & Spa offers an additional 159 VIP suites and luxury spa facilities. A perfect place to relax and regenerate, The Spa at Willows Hotel & Spa is a full-service spa that accentuates your Resort experience. Indulge in signature body and facial treatments specifically created to beautify and regenerate. Amenities include a steam room, sauna, saltwater pool, and whirlpool. The beautiful Viejas Outlets, located across the street from the casino, offers visitors a unique shopping experience with highly acclaimed stores, numerous eateries, Viejas Bowl, and Southern California’s largest outdoor ice rink. The best casino in San Diego just got even better. The Viejas Pit Stop, located at the Eastern parking lot is an oasis of travel perfection. With 16 gas pumps, 4 diesel pumps, a car wash and a comprehensive convenience store, to include hot and cold meal favorites, like BBQ Sandwiches, Mexican items, Wings, Pizza, fresh Donuts and more! Open 24 hours a day! AND myViejas players are able to redeem their points for fuel! Retirement 401(k) with company match Medical, Dental, Vision Benefits (80% paid by Viejas) Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!) Accident, Critical Illness & Disability Insurance Available Employee Assistance Program Bonus Eligibility for all Team Members $5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment) Unlimited Chiropractor Benefit with $10 co-pay Gym Membership Reimbursement Viejas Pit Stop Fuel Discount And, much more! Benefits vary for PT and FT employment

Requirements

High school diploma or general education degree (GED).
California Responsible Beverage Service Training required upon hire.
Must be 21 years of age or older.
Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
Ability to multitask and work well under stress.
Must be a self-starter and able to adjust to change.
Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.
Good verbal, written, and interpersonal communication skills.
Excellent guest service skills.
Basic mathematical skills.
Cash register skills.
Detail-oriented, organized, values teamwork, and self-motivated.

Responsibilities

Tags and reorganizes merchandise.
Monitors and maintains inventory stock on the store floor by replenishing and arranging merchandises, and rotating consumable merchandise.
Processes internal orders and maintains inventory in the stock room.
Receives merchandise and properly processes PO’s.
Sets up promotional material and displays.
Performs point-of-sale register transactions efficiently and accurately.
Ensures items are priced correctly, discounts are processed appropriately, payments are received and exchanged correctly, and items are wrapped and bagged for guests.
Maintains a neat and tidy store and stock room by cleaning shelves, counters, tables, vacuuming and removing trash at the end of the day.
Removes cash from the register and drop off at the Main Bank or the recycler at the end of the shift.
Performs opening and closing procedures to ensure that the store opens/closes on-time.
Performs clerical duties such as answering the phone, completing damage, open item and stamp sales logs.
Reads departmental memos and stays current on various casino and VOC events and promotions to respond to guest inquiries.
Maintains knowledge of store products’ specifications and information.
Maintains consistent attendance and punctuality, and appearance that contribute to a high level of team performance and guest service.
Ensures a clean, safe, hazard-free work environment is maintained.
Adheres to all company and department policies, procedures, and standard operating guidelines.
Performs other duties as assigned.

Benefits

Retirement 401(k) with company match
Medical, Dental, Vision Benefits (80% paid by Viejas)
Paid Time Off (3 weeks of PTO plus Holidays, start earning from day one!)
Accident, Critical Illness & Disability Insurance Available
Employee Assistance Program
Bonus Eligibility for all Team Members
$5,000 tuition reimbursement per calendar year (Annually, no limit during duration of employment)
Unlimited Chiropractor Benefit with $10 co-pay
Gym Membership Reimbursement
Viejas Pit Stop Fuel Discount
Benefits vary for PT and FT employment