Retail Sales Assistant

Sandy Lane Hotel•Saint James, MO

About The Position

Sandy Lane Hotel, a AAA Five Diamond exclusive resort and member of Leading Hotels of the World, is seeking to recruit a Retail Assistant for its Collection and Pro Shop retail outlets. The Role To assist with providing excellent customer service to external and internal customers.

Requirements

Previous experience in a customer service role.
A good secondary school education with CXC passes specifically in English and Mathematics.
A positive and cheerful attitude as well as strong verbal communication skills.
A passion for meeting and greeting the customer’s and executing company’s objectives.
Commercial drive and awareness with the ability to identify potential sales opportunities.
Patience and the ability to listen and understand a customer's request.
The ability to solve minor challenges quickly and effectively.

Responsibilities

Regularly monitors inventory levels to ensure all products are adequately stocked and available for sale.
Prepares invoices and receipts and accurately processes payments for customer purchases.
Supports the Retail Manager with inventory control and stock management activities.
Opens and closes the retail store in accordance with directives from the Retail Manager.
Maintains an accurate Customer Request Log and promptly communicates relevant information to the Retail Manager.
Ensures all merchandise is attractively displayed and presented in line with established standards.
Keeps the back-of-house storage area clean, organized, and well maintained.
Monitors sales displays and updates them as required to enhance product visibility.
Performs various administrative and clerical duties as assigned.
Actively promotes and up-sells merchandise to maximize sales and profitability.
Provides excellent customer service by assisting guests with product selection and offering informed recommendations.
Coordinates golfer start times, manages check-ins, and collects green fees and other applicable golf-related charges.